Intermec 2020 Quick Setup Guide

Page of 12
JANUS 2020 Battery Charger Quick Reference Guide
12
Battery Troubleshooting
Battery LEDs
Problem
Solution
Discharge and Ready
LEDs flash alternately
with Charge LED.
The battery pack must always be
between 50
°
F and 104
°
F (10
°
C
and 40
°
C) to begin charging. If
the battery pack temperature is
outside this range, the charger
stops charging the battery pack.
Remove the battery pack from the slot and
make sure the battery pack is within the
temperature range before you try to charge it
again. To prevent temperature problems, keep
the battery charger in a room that is within the
temperature range and let the battery packs
cool down before charging them.
Discharge and Ready
LEDs flash alternately.
There is bad contact between the
battery pack and the charger, or
the battery is damaged.
Take the battery pack out of the slot and
disconnect the power supply to the charger.
Use rubbing alcohol and cotton swabs to clean
the contact points on the battery pack and in
the charger battery slot. Connect the power
supply to the charger and repeat the
procedure to charge or discharge the battery
pack. If that does not fix the problem, your
battery pack may be damaged.
All three LEDs flash at
the same time.
The charger cannot raise the
battery voltage to an adequate
level. All three battery LEDs
continue to flash at the same time
until the battery pack is
removed.
There may be something wrong with the
battery pack. Remove the battery pack and
then put the same battery back into the slot. If
all three LEDs flash again, you have a bad
battery pack that needs to be replaced.
The Ready LED
flashes.
The charger cannot fully charge
the battery pack within 2.5 hours.
There may be something wrong with the
battery pack. Remove the battery pack and try
discharging and then charging the battery
pack. If the Ready LED flashes again, you have
a bad battery pack that needs to be replaced.
All three LEDs flash in
order.
You inserted a battery pack that
is not supported by the charger.
Remove the battery pack from the slot. Insert a
J2020 battery pack. You can only charge J2020
battery packs in the charger.