Panasonic WV-ST165 User Guide

Page of 2
Option
Precautions for use
Precautions for Installation
Standard accessories
This system is designed to be used indoors. This product is not operable outdoors.
This product has no power switch.
When turning off the power, disconnect the power supply from the 12 V DC power supply or the 
PoE device. (When using both the 12 V DC power supply and the PoE device for power supply, dis-
connect both the connections.)
To keep on using with stable performance
Do not use this camera in hot and humid conditions for a long time. Failure to observe this causes 
component degradation resulting in life shortening of this product.
Do not expose this camera to direct heat sources such as a heater.
Do not touch the lens cover with your bare hands.
A dirty lens cover causes deterioration of picture quality.
Handle this camera with care.
Do not drop this camera, nor apply shock or vibration to this camera. Failure to observe this may 
cause trouble.
About the PC monitor
Displaying the same image on a monitor for a long time may damage the monitor. It is recommend-
ed to use a screen-saver.
When an error is detected, this product will restart automatically.
This product will be inoperable for around 2 minutes after the restart just as when the power is turned on.
Product disposal/transfer
Data saved on this product or a storage device used with this product may lead to personal 
information leakage. When it is necessary to dispose or give this product to someone, even when 
for repair, make sure that there is no data on this product.
Cleaning this product body
Be sure to turn off the power before cleaning. Failure to observe this may cause injury. Do not use 
strong abrasive detergent when cleaning this product. Otherwise, it may cause discoloration. When 
using a chemical cloth for cleaning, read the caution provided with the chemical cloth product.
When the dirt is hard to remove, use a damp cloth and wipe the dirty areas. Then, wipe with a dry 
cloth to remove any moisture.
Transmission interval
Image transmission interval may become slow depending on the network environment, 
PC performance, shooting subject, access number, etc.
About SD memory card
When using an unformatted SD memory card, format it using this camera. Recorded data on the 
 
SD memory card will be deleted when formatted. If an unformatted SD memory card or an SD 
memory card formatted with other devices is used, this product may not work properly or perfor-
mance deterioration may be caused. Refer to the Operating Instructions (included in the 
CD-ROM) for how to format a SD memory card.
 When some SD memory cards are used with this product, the product may not work properly or 
 
performance deterioration may be caused. Use the SD memory cards recommended.
Code label
The code labels (accessory) are required at inquiry for trouble. Use caution not to lose these labels. 
It is recommended to paste one of the labels onto the CD-ROM case.
About the MOS image sensor
 When continuously shooting a bright light source such as a spotlight, the color filter of the MOS 
 
image sensor may have deteriorated and it may cause discoloration. Even when changing the 
fixed shooting direction after continuously shooting a spotlight for a certain period, the discolor-
ation may remain.
 When shooting fast-moving subjects or performing panning/tilting operations, objects crossing 
 
the shooting area may look to be bending askew.
AVC Patent Portfolio License
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE 
PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE 
REMUNERATION TO
(i)  ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR
(ii)  
DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL 
ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC 
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL 
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. 
SEE HTTP://WWW.MPEGLA.COM
Flickering
Due to the influence of lighting, flickering may sometimes happen. In this case, select “Indoor 
scene” for “Light control mode”. Select “Indoor scene(50Hz)” or “Indoor scene(60Hz)” in accor-
dance with the power supply frequency in your locality. Refer to the Operating Instructions (included 
in the CD-ROM) for further information about the setting. 
Under extremely strong lighting, flickering may happen even when “Indoor scene” is selected for 
“Light control mode”. When the brightness (illuminance) level on the screen is set to a relatively low 
level with the [Brightness] buttons, flickering may frequently happen. In such cases, either of the fol-
lowing can reduce flickering.
 Moderate the illumination intensities of objects by changing the camera direction.
 
  
⿟ Set the brightness (illuminance) level on the screen to a brighter level with the [Brightness] buttons.
White-out on images caused by the effect of light control mode
When “Indoor scene” is selected for “Light control mode”, the tone of the brighter parts on the 
screen may be deteriorated than the case when “ELC” is selected.
Color blurring on detailed drawing patterns
When there are detailed drawing patterns on images, color blurring may happen over these parts.
Consumable parts
The following are consumables: Replace them in accordance with their lives. Their lives vary 
depending on use environment and conditions. Lifetime is just an indication when using the camera 
at +20 °C {68 °F}.
Panning motor, tilting motor, flat cable for tilting: Approx. 3.7 million operations.
 

Lens and pan/tilt head
If a lens and pan/tilt head are not performed for a long period of time, the grease coating inside 
these parts may become sticky. That may obstruct the parts from moving. To prevent this, move 
the lens or pan/tilt head periodically.
Panasonic assumes no responsibility for injuries or property damage resulting from 
failures arising out of improper installation or operation inconsistent with this 
documentation.
This camera is designed to be used indoors.
This camera is not operable outdoors.  
Do not expose this camera to direct sunlight for hours and do not install the product near a heater 
or an air conditioner. Otherwise, it may cause deformation, discoloration and malfunction. Keep this 
camera away from water and moisture.
Do not place this product in the following places:
 Locations where it may get wet from rain or water splash
 
 Locations where a chemical agent is used such as a swimming pool
 
 Locations subject to humidity, dust, steam and oil smoke
 
 Locations that have a specific environment that is subject to an inflammable atmosphere or solvents
 
 Locations where a radiation, an X-ray, a strong radio wave or a strong magnetic field is generated
 
 Locations where corrosive gas is produced, Locations where it may be damaged by briny air 
 
such as seashores
 Locations where the temperature is not within the specified range (0°to +40°{32°to +104°F}).
 
 Locations subject to vibrations (This product is not designed for on-vehicle use.)
 
 Locations subject to condensation as the result of severe changes in temperature
 
Be sure to remove this product if it is not in use.
Before installation
 When this camera is mounted on a wooden ceiling or a wall, use the wood screws (accessory, 
 
Screw B). Screws to be used for other materials are not provided. Prepare the screws according 
to the material, structure, strength and other factors of the mounting area and the total weight of 
objects to be mounted.
 Ensure that the mounting surface, anchor and screws are sufficiently strong.
 
 Do not mount this product on a plaster board or a wooden section because they are too weak. If 
 
this product is unavoidably mounted on such a section, the section shall be sufficiently rein-
forced.
Design and engineer the power supply system to turn on/off the power of this 
product.
The product has no power switch. When installing the product, use a power supply
device equipped with the ON-OFF switch for servicing.
About the network connection
When connecting to a network using the network cable of this product, observe the following. 
When wiring for the network, design and engineer not to be affected by thunder.
Screw tightening
 The screws and bolts must be tightened with an appropriate tightening torque according to the 
 
material and strength of the installation area.
 Do not use an impact driver. Use of an impact driver may damage the screws or cause tighten-
 
ing excessively.
 When a screw is tightened, make the screw at a right angle to the surface. After tightening the 
 
screws or bolts, perform visual check to ensure tightening is enough and there is no backlash.
Procure fixing screws separately.
The screws that secure this product are not supplied. Prepare them according to the material and 
strength of the area where the product is to be installed.
Required pull-out capacity of a single screw/bolt is  294 N {66.09 lbf} or more.
Fall prevention measures
When the external safety wire is connected, select a connection point resulting in that nothing will 
hit people after the stand is damaged. 
Do not remove or loosen the internal camera screws.
Do not loosen the internal camera screws. Otherwise, water exposure may cause damage or mal-
function of camera, or camera dropping may result in injury.
Radio disturbance 
When this product is used near TV/radio antenna, strong electric field or magnetic field (near a 
motor, a transformer or a power line), images may be distorted and noise sound may be produced.
PoE (Power over Ethernet)
Use a PoE hub/device that is compliant with IEEE802.3af standard.
Router
When connecting this product to the Internet, use a broadband router with the port forwarding 
function (NAT, IP masquerade). Refer to the Operating Instructions (included in the CD-ROM) for fur-
ther information about the port forwarding function.
Time & date setting
It is necessary to set the time & date before putting this product into operation. Refer to the 
Operating Instructions on the provided CD-ROM for descriptions of how to perform the settings.
CPU:  
Intel
®
 Core
TM
 2 Duo 2.4 GHz or faster recommended
Memory: 
 512 MB or more (A minimum of 1 GB memory is required when using 
Microsoft
®
 Windows
®
 7 or Microsoft
®
 Windows Vista
®
.)
Network interface: 
10BASE-T/100BASE-TX 1 port
Monitor: 
 Image capture size: 1024 x768 pixels or more 
Color: 24-bit True color or better
OS: 
Microsoft
®
 Windows
®
 7
 
 Microsoft
®
 Windows Vista
®
 
Microsoft
®
 Windows
®
 XP SP3
Web browser: 
Windows
®
 Internet Explorer
®
 9.0 (32-bit)
 
Windows
®
 Internet Explorer
®
 8.0 (32-bit)
 
Windows
®
 Internet Explorer
®
 7.0 (32-bit)
 
Microsoft
®
 Internet Explorer
®
 6.0 SP3
Others: 
 CD-ROM drive 
(It is necessary to read the operating instructions and use the software on 
the provided CD-ROM.)
 
 DirectX
®
 9.0c or later 
Adobe
®
 Reader
® 
(It is necessary to view PDF file on the provided CD-ROM.)
 IMPORTANT
 When using a PC that does not meet the above requirements, displaying of images may 
 
become slower or the web browser may become inoperable.
 Microsoft Windows 7 Starter, Microsoft Windows Vista Starter and Microsoft Windows XP 
 
Professional 64-bit Edition are not supported.
 When using IPv6 for communication, use Microsoft Windows7 or Microsoft Windows Vista.
 
Note
 Refer to “Notes on Windows
 
®
/ Internet Explorer
®
 versions” (included in the CD-ROM) for fur-
ther information about system requirements for a PC and precautions when using Microsoft 
Windows 7, Microsoft Windows Vista or Internet Explorer.
  
⿟ If using Microsoft Windows XP, screen tearing* may occur when the shooting scene drastically 
changes (for example, while shooting fast-moving subjects) due to the GDI restrictions of the OS. 
* A phenomenon in which portions of the screen are displayed out of alignment.
 For information on the operation verification of the supported operating systems and web 
 
browsers, refer to our website at http://panasonic.net/pss/security/support/index.html.
System requirements for a PC
Main Unit (1 pc.)
Flexible Stand (1 pc.)
Screw A (1 pc.)
Screw B (4 pcs.)
Washer S (1 pc.)
Washer L (1 pc.)
Safety Wire (1 pc.) 
SD Card Cover (1 pc.)
Power cable plug (1 pc.)
− +
Installation Guide (this document)  ........ (1 pc.)
Warranty card (P model) ....................... (1 pc.)
CD-ROM
*1
 ............................................ (1 pc.)
Code label
*2
 .......................................... (1 pc.)
*1 The CD-ROM contains the operating instructions and different kinds of tool software programs.
*2 This label may be required for network management. The network administrator shall retain the 
code label.
Installation Guide
Network Camera
Model No. 
WV-ST165/WV-ST162
 
WV-ST165E/WV-ST162E
PGQX1098ZA
  Cs1011-0
Main functions
● 
H.264 and JPEG triple encoding
A total of 3 outputs, comprising of 2 H.264 outputs and 1 JPEG output, can be provided.
● 
Power over Ethernet function
When connecting with a PoE (Power over Ethernet) device, power will be supplied by simply 
connecting a LAN cable. (IEEE802.3af compliant)
● 
Adaptive darkness correction mode
Corrects the blacked-out parts of dark areas of objects that have different illumination intensities.
● 
Panning/tilting function and preset position function
A single camera provides wide area monitoring.
● 
Interactive communication with audio
By using the audio output connector and the microphone in connector, receiving audio from the 
cameras on a PC and transmitting audio from the PC to the cameras is available.
● 
SDHC/SD memory card slot equipped
It is possible to save H.264 videos and JPEG images on the SDHC/SD memory card manually at 
an alarm occurrence, during the period of the schedule, or on a web browser. It is also possible 
to save JPEG images at a network failure occurrence. (Download is possible.) 
 Adobe, the Adobe logo, and Reader are either registered trademarks or trademarks of  Adobe 
 
Systems Incorporated in the United States and/or other countries.
 Microsoft, Windows, Windows Vista, Internet Explorer, ActiveX, and DirectX are either registered 
 
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
 Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation.
 
 Intel and Intel Core are trademarks or registered trademarks of Intel Corporation in the United 
 
States and other countries.
 iPad, iPhone, and iPod touch are registered trademarks of Apple Inc., registered in the U.S. and 
 
other countries.
 All other trademarks identified herein are the property of their respective owners.
 
Trademarks and registered trademarks
Confirm the following items are included in the camera’s packaging.
 You will need the following additional items to install and configure the camera.
[Locally procured]
 PoE device (When supplying the power using the PoE device)
 
 a PC (see the system requirements in the Important Information document)
 
 a router
 
 a LAN cable (CAT-5 straight cable)
 
 AC Adaptor (1 pc.)
 
* FOR UL LISTED MODEL(S), ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY. 
As you will use this unit connected to a network, your attention is called to the following security risks.
A Leakage or theft of information through this unit 
B Use of this unit for illegal operations by persons with malicious intent
C Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself 
against the above network security risks.
 Use this unit in a network secured by a firewall, etc.
 
 If this unit is connected to a network that includes PCs, make sure that the system is not infect-
 
ed by computer viruses or other malicious entities (using a regularly updated anti-virus program, 
anti-spyware program, etc.).
 Protect your network against unauthorized access by restricting users to those who log in with 
 
an authorized user name and password.
 Apply measures such as user authentication to protect your network against leakage or theft of 
 
information, including image data, authentication information (user names and passwords), alarm 
mail information, FTP server information and DDNS server information.
 After the unit is accessed by the administrator, make sure to close the browser.
 
 Change the administrator password periodically.
 
 Do not install the camera in locations where the camera or the cables can be destroyed or dam-
 
aged by persons with malicious intent.
Before asking for repairs, check the symptoms with the following table.
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the 
table or a problem is not described below.
Symptom
Cause/solution
Power is not turned on.
u
 Are the PoE device and the network cable of the camera 
 
connected using a LAN cable? 
Ž Check whether the connection is appropriately established.
 Depending on the PoE device, the power supply will stop 
 
when the demanded power exceeds its total power limit for 
all PoE ports. 
Ž Refer to the operating instructions of the PoE device in use.
Distributing, copying, disassembling, reverse compiling and reverse engineering of the software pro-
vided with this product are all expressly prohibited. In addition, exporting any software provided with 
this product violating export laws is prohibited.
Precautions
Specifications
Limitation of liability
Disclaimer of warranty
Copyright
 Basic
Power source:
PoE (IEEE802.3af compliant), 12 V DC
Power consumption:
PoE: 130 mA (Class 2 device), 12 V DC: 430 mA
Ambient operating temperature: 0 °C to +40 °C {32 °F to 104 °F}
Less than 90 % (no condensation)
Ambient operating humidity:
Monitor output:
VBS: 1.0 V [p-p]/75 Ω, composite (BNC), ø3.5 mm mini jack
EXT I/O terminal cable:
ALARM IN 1, ALARM IN 2/ ALARM OUT, ALARM IN 3/ AUX OUT, GND, 12 V DC 
Microphone/Line input: 
For microphone input
For line input
ø3.5 mm monaural mini jack
Input impedance: Approx. 2.2 kΩ
Applicable microphone: Plug-in power type
Supply voltage: 3.3 V ±0.5 V
Input level: Approx. –10 dBV
Audio output:
ø3.5 mm stereo mini jack (monaural output)
Output impedance: Approx. 560 Ω
Line level
Dimensions:
100 mm (W) x 100 mm (H) x 74 mm (D) {3-47/50 inches (W) x 3-47/50 
inches (H) x 2-23/25 inches (D)} (excluding projection)
Mass:
Main body: 345 g {0.76 lbs}
Finish:
Main body 
: PC/ABS resin, sail white
Dome section: Clear polycarbonate resin
● 
Camera
Image sensor:
1/4 type MOS image sensor
Effective pixels:
Approx. 1.3 megapixels
Scanning area:
3.52 mm (H) × 2.64 mm (V) {7/50 inches (H) × 1/10 inches (V)}
Scanning system:
Progressive
Minimum illumination:
Color:  0.6 lx {0.06 footcandle}  
(F2.2, Auto slow shutter: Off (1/30 s), Gain: On (High))
 
0.038 lx {0.0038 footcandle}  
(F2.2, Auto slow shutter: max. 16/30 s, Gain: On (High))*
BW:  0.5 lx {0.05 footcandle}  
(F2.2, Auto slow shutter: Off (1/30 s), Gain: On (High))
 
0.031 lx {0.0031 footcandle}  
(F2.2, Auto slow shutter: max. 16/30 s, Gain: On (High))*
* Converted value
Wide dynamic range:
On/Off
Face WDR:
On/Off
Gain (AGC):
On (Low)/ On (Mid)/ On (High)/ Off
Adaptive black stretch:
On/Off
Light control mode setting: Indoor scene (50Hz/60Hz)/ELC
ELC 
(Maximum exposure time):
ELC(1/30 s), ELC(3/100 s), ELC(3/120 s), ELC(2/100 s), ELC(2/120 s), 
ELC(1/100 s), ELC(1/120 s), ELC(1/250 s), ELC(1/500 s),  
ELC(1/1000 s), ELC(1/2000 s), ELC(1/4000 s), ELC(1/10000 s)
Auto slow shutter:
Off (1/30 s), Max. 2/30s, Max. 4/30s, Max. 6/30s, Max. 10/30s,  
Max. 16/30s
Day & Night (electrical):
Off/Auto
White balance:
ATW1/ ATW2/ AWC 
Digital noise reduction:
High/Low
Video analytics 
Face detection:
On/Off (with the XML notification setting)
Privacy zone:
On/Off (up to 2 zones available)
Camera title on screen:
Up to 20 characters (alphanumeric characters, marks), On/Off
Video motion detection 
(VMD alarm):
On/Off, (available at each preset)
● 
Lens
Zoom ratio:
Extra zoom: 2x (under VGA resolution)
Digital (electronic) zoom:
8x (Max 16x combined with Extra Optical Zoom under VGA)
Focal length:
1.95 mm
Maximum aperture ratio:
1: 2.2
Focus range:
∞ - 0.5 m
Angular field of view:
Horizontal: 85°, Vertical: 68°
● 
Panning/tilting platform
Panning range: 
-47.5°- +47.5°
Panning speed: 
Manual: Approx. 5 °/s - 80 °/s, Preset: Up to approx. 80 °/s
Tilting range: 
-45° to +10°
Tilting speed: 
Manual: Approx. 5 °/s - 80 °/s, Preset: Up to approx. 80 °/s
Number of the preset positions: 64
Map shot:
Preset map-shot
Self return: 
10 s/ 20 s/ 30 s/ 1 min/ 2 min/ 3 min/ 5 min/ 10 min/ 20 min/ 30 min/ 60 min
Network security
WARNING
CAUTION
Turn the power off when cleaning this product.
• 
Failure to observe this may cause injury.
Refer installation work to the dealer.
• 
Installation work requires technique and experiences. Failure to observe this may cause fire, 
electric shock, injury, or damage to the product. 
Be sure to consult the dealer.
• 
Stop the operation immediately when something is wrong with this product. 
• 
When smoke goes up from the product, the smell of smoke comes from the product, or the 
exterior of the product has deteriorated, continued use will cause a fire or fall of the product 
resulting in injury, or damage to the product.
Turn the power off immediately and contact qualified service personnel for service.
• 
Select an installation area that can support the total weight.
• 
Selecting an inappropriate installation surface may cause this product to fall down or topple 
over, resulting in injury.
Installation work shall be started after sufficient reinforcement.
• 
Periodic inspections shall be conducted.
• 
Rust on the metal parts or screws may cause a fall of the product resulting in injury or accidents.
Consult the dealer for the inspections.
• 
The screws and bolts must be tightened to the specified torque.
• 
Failure to observe this may cause a drop resulting in injury or accidents.
Do not install this product in locations subject to vibration.
• 
Loosening of mounting screws or bolts may cause a fall of the product resulting in injury.
The measures of protection against a fall of this product shall be taken.
• 
Failure to observe this may cause a drop resulting in injury or accidents. Be sure to install the safety wire.
Install this product in a location high enough to avoid people and objects from 
• 
bumping the product.
Failure to observe this may cause a drop resulting in injury or accidents.
Turn the power off when do wiring of this product.
• 
Failure to observe this may cause electric shock. In addition, short circuit or wrong wiring may 
cause fire.
Do not attempt to disassemble or modify this product.
• 
Failure to observe this may cause fire or electric shock. Consult the dealer for the repair or 
inspections.
Do not insert any foreign objects.
• 
This could permanently damage this product. Turn the power off immediately and contact 
qualified service personnel for service.
Do not use this product in an inflammable atmosphere.
• 
Failure to observe this may cause an explosion resulting in injury.
Avoid installing this product in the locations where salt damage occurs or 
• 
corrosive gas is produced.
Otherwise, the mounting portions will deteriorate and accidents such as a fall of the product may occur.
Do not strike or give a strong shock to this product.
• 
Failure to observe this may cause fire or injury.
Do not rub the edges of metal parts with your hand.
• 
Failure to observe this may cause injury.
Do not touch this product or the connected cables during thunder. (even in the 
• 
process of work)
Failure to observe this may cause electric shock.
Keep SDHC/SD memory cards (option) away from infants and children.
• 
Otherwise, they may swallow the cards by mistake.
In this case, consult a doctor immediately.
• 
● 
Network
Network:
10BASE-T/100BASE-TX, RJ45 connector
Resolution:
WV-ST165
Imaging mode: 4:3
H.264 1280x960/ VGA (640x480)/ QVGA (320x240) max.30fps
JPEG 1280x960/ VGA (640x480)/ QVGA (320x240) max.30 fps
Imaging mode: 16:9
H.264 1280x720/ 640x360/ 320x180 max.30 fps
JPEG 1280x720/ 640x360/ 320x180 max.30 fps
WV-ST162
Aspect ratio: 4:3
H.264 SVGA(800x600)/ VGA(640x480)/ QVGA(320x240) max. 30 fps
JPEG SVGA(800x600)/ VGA(640x480)/ QVGA(320x240) max. 30 fps
Aspect ratio: 16:9
H.264 640x360/ 320x180, max. 30 fps
JPEG 640x360/ 320x180, max. 30 fps
Image compression 
method:
*1
H.264 
Image quality: Low/ Normal/ Fine
Transmission type: Unicast/Multicast
Bit rate:
Constant bit rate/ Best effort:  
64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/  
768 kbps/ 1024 kbps/ 1536 kbps/ 2048 kbps/ 3072 kbps/ 
4096 kbps/ 8192 kbps
Frame rate:  
1 fps/ 3 fps/ 5 fps/ 7.5 fps/ 10 fps/ 12 fps/ 15 fps/ 20 fps/ 
30 fps
JPEG
Image quality: 0 SUPER FINE/ 1 FINE/ 2/ 3/ 4/ 5 NORMAL/ 
6/ 7/ 8/ 9 LOW (10 steps: 0-9)
Transmission type: PULL/PUSH
Transmission interval:
0.1 fps - 30 fps (JPEG frame rate will be restricted when displaying 
both JPEG and H.264/ images.)
Audio compression  
method:
G.726 (ADPCM) 32 kbps/ 16 kbps
G.711 64 kbps
Bandwidth control:
Unlimited/ 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/
768 kbps/ 1024 kbps/ 2048 kbps/ 4096 kbps/ 8192 kbps
Protocol:
IPv6: TCP/IP, UDP/IP, HTTP, HTTPS, RTP, FTP, SMTP, DNS, NTP, 
SNMP, DHCPv6, MLD, ICMP, ARP
IPv4: TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP, FTP, SMTP, 
DHCP, DNS, DDNS, NTP, SNMP, UPnP, IGMP, ICMP, ARP
Maximum concurrent 
access number:
14 (Depends on network conditions)
FTP client:
Alarm image transmission, FTP periodic transmission
Multi-screen:
Up to 16 camera images can be displayed simultaneously on a multi-
screen. (Including the camera itself)
Compatible SDHC/
SD memory card (option):
Manufactured by Panasonic
SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB
SD memory card: 256 MB, 512 MB, 1 GB, 2 GB
(except miniSD card and microSD card)
Cellular phone 
compatibility:
JPEG image, panning/tilting/zoom control, AUX control (by access 
level)
Mobile terminal compatibility: iPad, iPhone, iPod touch (iOS 4.2.1 or later) (As of August, 2011)
*1 Transmission for 2 streams can be individually set in the same compression method.
● 
Optional accessories
User License Accessory (For H.264)  
BB-HCA8A (P model)
 
BB-HCA8CE (E model, Korea*)   * Required in Korea
Troubleshooting
Important safety instructions
1)  Read these instructions.
2)  Keep these instructions.
3)  Heed all warnings.   
4)  Follow all instructions.
5)  Do not use this apparatus near water.
6)  Clean only with dry cloth.    
7)  Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.
8)  Do not install near any heat sources such as radiators, heat registers, stoves, or other appara-
tus (including amplifiers) that produce heat.
9)  Only use attachments/accessories specified by the manufacturer.
10)  Use only with the cart, stand, tripod, bracket, or table specified by the 
manufacturer, or sold with the apparatus. When a cart is used, use 
caution when moving the cart/apparatus combination to avoid injury 
from tip-over.
S3125A
11)  Unplug this apparatus during lightning storms or when unused for long periods of time.
12)  Refer all servicing to qualified service personnel. Servicing is required when the apparatus has 
been damaged in any way, such as power-supply cord or plug is damaged, liquid has been 
spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or 
moisture, does not operate normally, or has been dropped.
THIS PUBLICATION IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER 
EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF 
THE THIRD PARTY’S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL 
ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE 
IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S).
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY 
PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, 
FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW:
(1)  ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, 
CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
(2)  PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT 
OPERATION OF THE USER;
(3)  ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR 
MODIFICATION OF THE PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE 
MALFUNCTION OR TROUBLE;
(4)  INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO 
ANY REASON OR CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
(5)  ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING 
OUT OF THE SYSTEM COMBINED BY THE DEVICES OF THIRD PARTY;
(6)  ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION 
BEING A PHOTOGENIC SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF 
THAT SURVEILLANCE-CAMERA’S PICTURE, INCLUDING SAVED DATA, FOR SOME 
REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
(7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
For U.S. and Canada:
Panasonic System Networks Company of America,
Unit of Panasonic Corporation of North America
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A.
Panasonic Canada Inc.
5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada
(905)624-5010
www.panasonic.ca
© Panasonic System Networks Co., Ltd. 2011
For Europe and other countries:
http://panasonic.net
Importer’s name and address to follow EU rules:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg F.R.Germany
WARNING:
 To prevent fire or electric shock hazard, do not expose this apparatus to rain or moisture.
 
 To prevent injury, this apparatus must be securely attached to the floor/wall/ceiling in accor-
 
dance with the installation instructions.
 The installation shall be carried out in accordance with all applicable installation rules.
 
 The connections should comply with local electrical code.
 
For U.S.A
This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material - spe-
cial handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate/
For U.S. and Canada: WV-ST165/WV-ST162
For Europe and other countries: WV-ST165E/WV-ST162E
UL listed model No. WV-ST165/WV-ST162
For Canada
This Class A digital apparatus complies with Canadian ICES-003.
For U.S.A
NOTE: This equipment has been tested and found to comply with the limits for a Class A digital 
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
protection against harmful interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency energy and, if not 
installed and used in accordance with the instruction manual, may cause harmful interference to 
radio communications. Operation of this equipment in a residential area is likely to cause harmful 
interference in which case the user will be required to correct the interference at his own expense.
FCC Caution: To assure continued compliance, (example - use only shielded interface cables 
when connecting to computer or peripheral devices). Any changes or modifications not express-
ly approved by the party responsible for compliance could void the user’s authority to operate 
this equipment.
For U.S.A
The model number and serial number of this product may be found on the surface of the unit.
You should note the model number and serial number of this unit in the space provided and 
retain this book as a permanent record of your purchase to aid identification in the event of theft.
Model No.   _________________________________
Serial No.   __________________________________
For Europe
We declare under our sole responsibility that the product to which this declaration relates is in 
conformity with the standard or other normative document following the provisions of Directive 
2004/108/EC.
Wir erklären in alleiniger Verantwortung, daß das Produkt, auf das sich diese Erklärung bezieht, 
mit der folgenden Norm oder normativen Dokument übereinstimmt. Gemäß den Bestimmungen 
der Richtlinie 2004/108/EC.
Nous déclarons sous notre propre responsabilité que le produit auquel se réfère la présente 
déclaration est conforme á la norme spécifiée ou à tout autre document normatif conformément 
aux dispositions de la directive 2004/108/CE.
Nosotros declaramos bajo nuestra única responsabilidad que el producto a que hace referencia 
esta declaración está conforme con la norma u otro documento normativo siguiendo las estipu-
laciones de la directiva 2004/108/CE.
Noi dichiariamo sotto nostra esclusiva responsabilità che il prodotto a cui si riferisce la presente 
dichiarazione risulta conforme al seguente standard o altro documento normativo conforme alle 
disposizioni della direttiva 2004/108/CE.
Wij verklaren als enige aansprakelijke, dat het product waarop deze verklaring betrekking heeft, 
voldoet aan de volgende norm of ander normatief dokument, overeenkomstig de bepalingen van 
Richtlijn 2004/108/EC.
Vi erklærer os eneansvarlige for, at dette produkt, som denne deklaration omhandler, er i over-
ensstemmelse med standard eller andre normative dokumenter i følgebestemmelserne i direktiv 
2004/108/EC.
Vi deklarerar härmed vårt fulla ansvar för att den produkt till vilken denna deklaration hänvisar är i 
överensstämmelse med standarddokument eller annat normativt dokument som framställs i 
direktiv 2004/108/EC.
Ilmoitamme yksinomaisella vastuullamme, että tuote, jota tämä ilmoitus koskee, noudattaa 
seuraavaa standardia tai muuta ohjeellista asiakirjaa, jotka noudattavat direktiivin 2004/108/EC 
säädöksiä.
Vi erklærer oss alene ansvarlige for at produktet som denne erklæringen gjelder for, er i overens-
stemmelse med følgende norm eller andre normgivende dokumenter som følger bestemmelsene 
i direktiv 2004/108/EC.
Information for Users on Collection and Disposal of Old Equipment and used Batteries
These symbols on the products, packaging, and/or accompanying documents mean 
that used electrical and electronic products and batteries should not be mixed with 
general household waste.
For proper treatment, recovery and recycling of old products and used batteries, 
please take them to applicable collection points, in accordance with your national leg-
islation and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable 
resources and prevent any potential negative effects on human health and the envi-
ronment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, 
please contact your local municipality, your waste disposal service or the point of sale 
where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with 
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer 
or supplier for further information.
Cd
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these 
items, please contact your local authorities or dealer and ask for the correct method 
of disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it 
complies with the requirement set by the Directive for the chemical involved.
About the user manuals
There are 2 sets of operating instructions for the WV-ST165, WV-ST162 (P model), WV-ST165E, 
WV-ST162E (E model) as follows.
 Installation Guide: Explains how to install and connect devices, as well as how to connect and 
 
configure the network.
 Operating Instructions (included in the CD-ROM): Explains how to perform the settings and how 
 
to operate this camera.
Adobe
®
 Reader
®
 is required to read these operating instructions on the provided CD-ROM.
When the Adobe
®
 Reader
®
 is not installed on the PC, download the latest Adobe Reader from the 
Adobe web site and install it.
“WV-ST165, WV-ST162” or “ST165, ST162” shown in the instructions and illustrations used in 
these operating instructions indicates the WV-ST165, WV-ST162, WV-ST165E, WV-ST162E.
The screens used in these operating instructions show the cases of P models.