Panasonic th-37pa20 User Guide

Before calling for service, determine the symptoms and follow suggested solutions.

Intermittent Remote Control Operation

Snowy Video

Multiple Image

Interference

Normal Video

No Video with
Snow

No Video /
No PIP

No Color

Normal Video

Black Box on
Screen

Normal Video

Noisy Audio

Noisy Audio

Noisy Audio

No Audio

Noisy Audio

No Audio

Normal Audio

Wrong Audio

Normal Audio

Normal Audio

Adjust Antenna Location and Connection

Adjust Antenna Location and Connection
Check Antenna Lead-in Wire

Move Television away from Electrical Appliances,
Lights, Vehicles and Medical Equipment

Increase Volume
Check Mute
Check Television SPEAKERS on/off
Change Channel

Set TV or Cable Mode Properly
Check Antenna Cables

Check Power Cord is Plugged into Active Outlet
Adjust Brightness and Audio Controls
Change Channel
Check Cable Connections
Program the Remote Control Again
Check Second Video Source Operation

Adjust Color Settings
Change Channel

Check Audio Is Set To Stereo or Mono, Not SAP

Change CC (Closed Captioning) from Text Mode

Replace Remote Control Batteries

Some parts of the screen do not
light up.

After-images appear

The plasma display panel is manufactured using an extremely high level of precision
technology, however, sometimes some parts of the screen may be missing picture
elements or have luminous spots. This is not a malfunction.

Do not allow a still picture to be displayed for an extended period, as this can cause
a permanent after-image to remain on the Plasma Display.
Examples of still pictures include logos, video games, computer images, teletext
and images displayed in 4:3 mode.

Note:
The permanent after-image on the Plasma Display resulting from fixed image use
is not an operating defect and as such is not covered by the Warranty.
This product is not designed to display fixed images for extended periods of time.