Billion 5200N User Manual

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Chapter 5 
   Troubleshooting  
If the ADSL2+ Router is not functioning properly, you can refer first to this chapter for simple 
troubleshooting before contacting your service provider. This could save your time and effort 
but if the symptoms persist, then consult your service provider. 
 
Problems starting up the router 
Problem 
Corrective Action 
None of the LEDs 
are on when you 
turn on the router. 
Check the connection between the adapter and the router. If 
the error persists, you may have a hardware problem. In this 
case you should contact technical support. 
You have forgotten 
your router login 
and/or password
Try the default login and password, please refers to Chapter 
3. If this fails, you can restore your router to its factory 
settings by holding the Reset button on the back of your 
router for 6 seconds above.