Panasonic KX-TG1032 User Guide

Page of 52
Useful Information
42
For assistance, please visit http://www.panasonic.com/help
Caller ID
Problem
Cause/solution
The handset does not 
display the caller’s name 
and/or phone number.
L
You have not subscribed to Caller ID service. 
Contact your telephone service provider to 
subscribe.
L
If your unit is connected to any additional 
telephone equipment such as a Caller ID box or 
cordless telephone line jack, disconnect the unit 
from the equipment and plug the unit directly 
into the wall jack.
L
If your unit is connected to a telephone line with 
DSL service, we recommend connecting a noise 
filter between the base unit and the telephone 
line jack. Contact your DSL provider for details.
L
The name display service may not be available 
in some areas. Contact your telephone service 
provider for details.
L
Other telephone equipment may be interfering 
with this unit. Disconnect the other equipment 
and try again.
L
The caller requested not to send caller 
information (page 21).
L
If a call is being transferred to you, the caller 
information is not displayed.
L
Generally, caller information is displayed from 
the 2nd ring.
The caller list/incoming 
phone numbers are not 
edited automatically.
L
The Caller ID number auto edit feature is turned 
off. Turn it on and try again (page 24).
L
You need to call back the edited number to 
activate Caller ID number auto edit.
I cannot dial the phone 
number edited in the caller 
list.
L
The phone number you dialed might have an 
incorrectly edited pattern (for example, the long 
distance “1” or the area code is missing). Edit 
the phone number with another pattern (page 
21).
TG103x.book  Page 42  Wednesday, June 27, 2007  9:55 AM