Whirlpool WGD7990X User Manual

First try the solutions suggested here or visit our website at www.whirlpool.com/help  

for assistance and to possibly avoid a service call.  

Is the dryer door firmly closed.

Make sure Start button was firmly pressed. 

 

 

There may be 2 household fuses or circuit breakers for the dryer. 

Check that both fuses are intact and tight, or that both circuit 

breakers have not tripped. Replace the fuse or reset the circuit 

breaker. If the problem continues, call an electrician. 

If the dryer hasn’t been used for a while, there may be a  

thumping sound during the first few minutes of operation.

Check the front and rear edges of the drum for small objects. 

Clean out pockets before laundering.

Has the dryer had a period  

of non-use?

When balled up, the load will bounce, causing the dryer to vibrate. 

Separate the load items and restart the dryer.

Is a coin, button, or paper clip 

caught between the drum and  

front or rear of the dryer?

Electric dryers require 240-volt power supply. Check with  

a qualified electrician. 

 

Use a time-delay fuse.

Is it a gas dryer?

Are the four legs installed, and  

is the dryer level front to back and 

side to side?
Is the clothing knotted or balled up?

The gas valve clicking is a normal operating sound.

The dryer may vibrate if not properly installed.  

See “Installation Instructions.”

The drum may be turning, but you may not have heat. Electric 

dryers use 2 household fuses or circuit breakers. Replace both 

fuses or reset the circuit breaker. If the problem continues, call an 

electrician.

For gas dryers, is the valve open on the supply line.

Has a household fuse blown, or has 

a circuit breaker tripped?

Is the valve open on the gas supply 

line on gas models?

Was the drying cycle interrupted by a power failure? Touch and 

hold START to restart the dryer.

Call for service.

“PF” (power failure), check the  

following:

“F” Variable (F1, F2, F20, etc.)  

service codes:

“L2” Diagnostic Code (low or no  

line voltage condition):

The drum will turn, but there may be a problem with your home 

power supply keeping the dryer’s heater from turning on. The 

dryer will continue to run when this diagnostic code is present. 

Touch any key to clear the code from the display and return to 

the estimated time remaining. 
Try the following:
Check to see if a household fuse has blown or circuit breaker 

has tripped. Electric dryers use two household fuses or breakers. 

Replace the fuse or reset the circuit breaker. 
In the U.S.A., Confirm the power cord is properly installed. Refer 

to “Electrical Connection” in the Installation Instructions for 

details.
Select a Timed Dry heated cycle, and restart the dryer.
If the message persists, consult a qualified electrician.

Open door, reclose firmly, and press START.

Was the start button firmly 

touched. 

 

Has a household fuse blown, or 

has a circuit breaker tripped?

Is the correct power supply  

available? 

Was a regular fuse used?