Panasonic KX-TG2420 User Guide

For assistance, please call 1-800-211-PANA (7262).

41

The unit does not work.

L

Make sure that the battery is installed correctly (page 
10).

L

Check the connections (page 9).

L

Fully charge the battery (page 11).

L

Clean the charge contacts and charge again (page 11).

L

Unplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.

L

Re-install the battery (page 10) and fully charge it.

The display shows “No 
link to base. Move 
closer to base, try 
again.” and an alarm 
tone sounds.

L

The handset is too far from the base unit. Move closer 
and try again.

L

Plug in the base unit’s AC adaptor.

L

Raise the base unit antenna.

L

If the above remedies do not solve the problem, the 
handset may have lost communication with the base 
unit. Register the handset again (page 34).

I cannot hear a dial tone.

L

Confirm that the telephone line cord is connected (page 
9).

L

Disconnect the unit from the telephone line and connect 
a known working telephone. If the working telephone 
operates properly, contact our service personnel to 
have the unit repaired. If the working telephone does 
not operate properly, contact your telephone company.

I cannot program items.

L

Programming is not possible while the handset is being 
used.

L

Do not pause for over 1 minute while programming.

L

Move closer to the base unit.

While programming, the 
handset starts to ring.

L

A call is being received. Answer the call and start again 
from the beginning after hanging up.

TG2420(e).book  Page 41  Monday, January 24, 2005  4:42 PM