Panasonic KX-TG2620 User Guide
Useful Information
36
For assistance, please visit http://www.panasonic.com/phonehelp
Troubleshooting
General use
Programmable settings
Battery recharge
Problem
Cause/solution
The unit does not work.
L
Make sure the battery is installed correctly and fully
charged (page 12).
charged (page 12).
L
Check the connections (page 11).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 32).
Register the handset (page 32).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly connected
(page 10).
(page 10).
L
Disconnect the unit from the telephone line and connect
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
a known working telephone. If the working telephone
operates properly, contact our service personnel to
have the unit repaired. If the working telephone does
not operate properly, contact your telephone company.
Problem
Cause/solution
While programming, the
handset starts to ring.
handset starts to ring.
L
A call is being received. Answer the call and start again
after hanging up.
after hanging up.
Problem
Cause/solution
I charged the battery fully,
but 7 continues to
flash, or 8 is
displayed.
but 7 continues to
flash, or 8 is
displayed.
L
Clean the charge contacts and charge again (page 12).
L
The battery may need to be replaced with a new one
(page 12).
(page 12).
The handset display is
blank.
blank.
L
Confirm that the battery is properly installed.
L
Fully charge the battery (page 12).
PQQX14928XA ITI_2.book Page 36 Wednesday, August 23, 2006 10:44 AM