Panasonic KX-TG5451 User Guide

Page of 76
Useful Information
62
For assistance, please call 1-800-211-PANA (7262).
Answering system
The handset or base unit 
does not announce the 
displayed caller’s name 
correctly.
L
Name pronunciation may vary. This feature may not 
pronounce all names correctly.
L
The handset or base unit will announce each letter of 
abbreviations, such as “Co.” and “Inc.”.
L
Caller ID supports name of up to 15 letters. If the caller’s 
name has more than 15 letters, the name will not be 
announce correctly.
The caller list/incoming 
phone numbers are not 
edited automatically.
L
The Caller ID number auto edit feature is turned off. 
Turn it on and try again (page 38).
L
You need to call back the edited number to activate 
Caller ID number auto edit.
I cannot dial the phone 
number edited in the 
caller list.
L
The phone number you dialed might have an incorrect 
edited pattern (for example, the long distance “1” or the 
area code is missing). Edit the phone number with 
another pattern (page 29).
The display exits the 
caller list while searching.
L
The handset automatically exits after 1 minute of 
inactivity.
Problem
Cause & solution
I cannot listen to 
messages from a remote 
location.
L
A touch tone phone is required for remote operation.
L
Press the remote code correctly and press each key 
firmly (page 50).
L
The answering system is off. Turn it on (page 51).
The other party 
complains that they 
cannot leave a voice 
message.
L
The recording time is set to “Greeting only”. Select 
1min”, “2min”, or “3min” (page 53).
L
The memory is full. Erase unnecessary messages 
(page 47).
E” flashes and the 
ANSWER ON indicator 
flashes rapidly. No new 
messages are recorded.
L
Message memory is full. Erase unnecessary messages 
(page 47).
I cannot operate the 
answering system.
L
Someone is operating the answering system.
L
If someone is talking on a conference call, you cannot 
operate the answering system. Try again later.
During message 
playback, the unit rings 
and cancels playback.
L
A call is being received. Answer the call and start again 
from the beginning after hanging up.
The message indicator 
on the handset flashes 
slowly.
L
New messages have been recorded. Listen to the new 
messages (page 47) or turn the message alert off (page 
53).
Problem
Cause & solution
TG5451_5452.book  Page 62  Tuesday, November 16, 2004  9:03 PM