Panasonic KX-TG5451 User Guide

Page of 76
Useful Information
For assistance, please call 1-800-211-PANA (7262).
69
Warranty
PANASONIC CONSUMER 
ELECTRONICS COMPANY, DIVISION 
OF MATSUSHITA ELECTRIC 
CORPORATION OF AMERICA 
One Panasonic Way 
Secaucus, New Jersey 07094
PANASONIC SALES COMPANY, 
DIVISION OF MATSUSHITA 
ELECTRIC OF PUERTO RICO, INC., 
Ave. 65 de Infanteria, Km. 9.5 
San Gabriel Industrial Park 
Carolina, Puerto Rico 00985
Panasonic Telephone Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or 
workmanship, Panasonic Consumer Electronics Company or Panasonic Sales 
Company (collectively referred to as “the warrantor”) will, for the length of the 
period indicated on the chart below, which starts with the date of original purchase 
(“Limited Warranty period”), at its option either (a) repair your product with new or 
refurbished parts, or (b) replace it with a new or a refurbished product. The decision 
to repair or replace will be made by the warrantor.
  
 
Parts 
 
  Labor
  
 
One (1) Year 
 
One (1) Year
During the “Labor” Limited Warranty period there will be no charge for labor. During 
the “Parts” Limited Warranty period, there will be no charge for parts. You must 
mail-in your product during the Limited Warranty period. This Limited Warranty 
excludes both parts and labor for batteries, antennas, and cosmetic parts (cabinet). 
This Limited Warranty only applies to products purchased and serviced in the 
United States or Puerto Rico. This Limited Warranty is extended only to the original 
purchaser and only covers products purchased as new.
Mail-In Service
For assistance in the continental U.S.A. in obtaining repairs please ship the product 
to:
 
Panasonic Services Company Customer Servicenter
 
4900 George McVay Drive Suite B Door #12 McAllen, TX 78503
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or 
fax (787)-768-2910.
For Limited Warranty service for headsets if a headset is included with this product 
please call Panasonic Call Center at 1-800-211-PANA (7262).
When shipping the unit carefully pack, include all accessories, and send it prepaid, 
adequately insured and preferably in the original carton. Include a letter detailing 
the complaint and provide a day time phone number where you can be reached.
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE 
PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF 
OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND 
PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR 
OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE.
TG5451_5452.book  Page 69  Tuesday, November 16, 2004  9:03 PM