Panasonic KX-TG5631 Operating Guide

Page of 70
Useful Information
52
For assistance, please visit http://www.panasonic.com/phonehelp
Making/answering calls, intercom
Problem
Cause/solution
Static is heard, sound 
cuts in and out. 
Interference from other 
electrical units.
L
Move the handset and the base unit away from other 
electrical appliances.
L
Move closer to the base unit.
L
Raise the base unit antennas.
L
Turn on the clarity booster feature (page 24).
L
If your unit is connected to a telephone line with DSL 
service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
The handset does not 
ring.
L
The ringer volume is turned off. Adjust it (page 36).
The base unit does not 
ring.
L
The ringer volume is turned off. Adjust it (page 23).
I cannot make a call.
L
The dialing mode may be set incorrectly. Change the 
setting (page 20).
L
The base unit or another handset is in use. Try again 
later.
I cannot redial by 
pressing {REDIAL}.
L
If the last number dialed was more than 48 digits long, 
the number will not be redialed correctly. Dial the 
number manually.
I cannot have a 
conversation using the 
headset.
L
Make sure that an optional headset is connected 
properly (page 49).
L
If “SP-phone” is displayed on the handset, press {C} 
to switch to the headset.
I cannot make long 
distance calls.
L
Make sure that you have long distance service.
I cannot page the 
handset.
L
The called handset is too far from the base unit.
L
The called handset is in use. Try again later.
I cannot page the base 
unit.
L
The base unit is in use. Try again later.
TG563X_565X.book  Page 52  Friday, February 3, 2006  4:59 PM