ENVISION h716a4 User Manual

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13
Troubleshooting Procedures  
If the LCD monitor fails to function correctly, please follow the following steps for a 
possible solution. 
1.Perform the adjustments according to 
How to Operate the Monitor section . 
2.Refer to the following items if the problem remains after referring to the 
How to 
Operate the Monitor section
PROBLEM 
CHECK TO SEE 
*If the power cord is firmly plugged in the socket. 
*If the power switch is turned on. 
a) Power indicator 
does not light 
up. 
*If the AC wall socket is 
has power
 by checking it using another 
piece of equipment such as a lamp. 
*If a blank screen saver is active, touch the keyboard or mouse to 
de-activate the screen saver. 
Increase the CONTRAST and/or BRIGHTNESS. 
b) Power indicator 
is Green but no 
display. 
*If the signal timing of the computer is within the spec of the 
monitor. 
*If the monitor is in power management mode, touch the keyboard 
or the mouse to dis-activate the power management mode. 
*If the computer is ON. 
c) Power indicator 
is amber. 
Check if the VGA signal cable is loose. 
Please adjust "Contrast" or "Brightness" to the appropriate level. 
d) Display is too 
dark or too 
bright. 
*If the video output level of the computer is within the spec. 
*If the signal timing of the computer is within the spec. 
e) Display is not in 
the center. 
Please press "OK" button to perform Auto Configuration. 
*If the power voltage is within the spec. 
f) Display is 
shaking. 
*If the signal timing of the computer is within the spec. 
*One way to check this is to connect another monitor to the computer. 
3. When a moving “No Connection” message is displayed, please check to make 
sure the VGA cable is connected correctly.   
4. When a moving “Out of Range” message is displayed after making a resolution 
or refresh rate adjustment in Windows, please wait about 15 seconds for the 
display to come back on. Then check and adjust the resolution to the appropriate 
one.    See Supported Timing section for a list of resolution and refresh rate this 
monitor can support. 
5. When a moving “No Signal” message is displayed, please check if the computer 
is on. 
 
6. If the problem you are experiencing is not described here or you cannot correct 
the problem, stop using the monitor and contact your dealer or tech support for 
further assistance. 
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