3com 2948-SFP Plus User Guide
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Table 12 Troubleshooting Solutions
Problems
Possible Cause
Solution
Device is in a reboot loop Software fault
Download and install a working or previous software
version from the console.
no connection and the
Incorrect ethernet cable,
Check pinout and replace if necessary.
port lED is off
e.g., crossed rather than
straight cable, or vice
versa, split pair (incorrect
twisting of pairs)
Fiber optical cable
Change if necessary. Check Rx and Tx on fiber optic cable.
connection is reversed
Bad cable
Replace with a tested cable.
Wrong cable type
Verify that all 10 Mbps connections use a Cat 5 cable.
Check the port lED or zoom screen in the nMS
application, and change setting if necessary.
lost Password
Contact 3Com