3com 2948-SFP Plus User Guide

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Table 12 Troubleshooting Solutions  
Problems
Possible Cause
Solution
Device is in a reboot loop  Software fault 
 
Download and install a working or previous software  
 
 
 
 
 
 
 
version from the console.
no connection and the  
Incorrect ethernet cable, 
Check pinout and replace if necessary. 
port lED is off 
 
e.g., crossed rather than 
 
 
 
 
straight cable, or vice 
 
 
 
 
versa, split pair (incorrect 
 
 
 
 
twisting of pairs) 
 
 
 
 
 
 
 
 
 
Fiber optical cable  
Change if necessary. Check Rx and Tx on fiber optic cable. 
 
 
 
 
connection is reversed
 
 
 
 
Bad cable 
 
Replace with a tested cable.
 
 
 
 
Wrong cable type   
Verify that all 10 Mbps connections use a Cat 5 cable.
 
 
 
 
 
 
 
Check the port lED or zoom screen in the nMS 
 
 
 
 
 
 
 
application, and change setting if necessary.
lost Password 
 
 
 
 
Contact 3Com