3com 2948-SFP Plus User Guide

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Contact your authorized 3Com reseller or 3Com for additional product 
and support information. See the table of access numbers later in this 
appendix. 

 

You are entitled to bug fix / maintenance releases for the version of 
software that you initially purchased with your 3Com product. To 
obtain access to this software, you need to register your product and 
then use the Serial number as your login. Restricted Software is  
available at:

To obtain software releases that follow the software version that you 
originally purchased, 3Com recommends that you buy an Express or 
guardian contract, a Software Upgrades contract, or an equivalent 
support contract from 3Com or your reseller. Support contracts that 
include software upgrades cover feature enhancements, incremental 
functionality, and bug fixes, but they do not include software that is 
released by 3Com as a separately ordered product. Separately  
orderable software releases and licenses are listed in the 3Com Price 
list and are available for purchase from your 3Com reseller.

3Com offers telephone, internet, and e-mail access to technical  
support and repair services. To access these services for your region, 
use the appropriate telephone number, URl, or e-mail address from 
the table in the next section. 

To obtain telephone support as part of your warranty and other service 
benefits, you must first register your product at:

When you contact 3Com for assistance, have the following  
information ready:

  Product model name, part number, and serial number

  A list of system hardware and software, including revision level

  Diagnostic error messages

  Details about recent configuration changes, if applicable