3com 3CDSG10PWR User Guide

3Com offers product registration, case management, and repair services 
through eSupport.3com.com. You must have a user name and password 
to access these services, which are described in this appendix.

To take advantage of warranty and other service benefits, you must first 
register your product at: http://eSupport.3com.com/ 

3Com eSupport services are based on accounts that are created or that 
you are authorized to access.

3Com offers the following support tool:

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3Com Knowledgebase — Helps you to troubleshoot 3Com 
products. This query-based interactive tool is located at:

It contains thousands of technical solutions written by 3Com support 
engineers. 

To enhance response times or extend your warranty benefits, you can 
purchase value-added services such as 24x7 telephone technical support, 
software upgrades, onsite assistance, or advanced hardware 
replacement. 

Experienced engineers are available to manage your installation with 
minimal disruption to your network. Expert assessment and 
implementation services are offered to fill resource gaps and ensure the 
success of your networking projects. For more information on 3Com 
Extended Warranty and Professional Services, see: