XACT xc1255 Owner's Manual

Page of 28
No dial tone
Check cords to be sure they are connected correctly
T
elephone does not dial 
Ensure 
TONE/PULSE Select switch is in the correct position.
Check 
that the TELEPHONE LINE CORD is plugged into the house telephone
jack and the TELEPHONE LINE CONNECTION JACK. 
Y
ou cannot be heard by the other party
Check to be sure that the 
COILED
HANDSET CORD
is connected at both
ends.
Incoming and outgoing voices are too low
Chec
k to see if extension phones are OFF-HOOK. It is normal for volume to
drop when two phones are used at the same time.
T
elephone does not ring
Is the RINGER VOLUME CONTROL
switch set to OFF?
Are you using too many phones on the same line? 
The total REN of all the
phones should not be more than the maximum REN value, usually 5.0.  (See
"FCC Requirements" on Page 22)
Feedback flutter can be heard while dialing in 
PULSE mode.
This is normal as power fluctuates with pulse dialing.
Memory dialing problems
Did you follow the proper dialing sequence?
Did you program the number correctly?
Phone rings but there is no Caller ID Information
Check with your telephone company to ensure Caller ID service is activated.
Do the batteries need to be replaced?
Problem Solving
19
This  product  is  manufactured  from  the  finest  grade  materials  and  most  reliable
electronic components. XACT COMMUNICATION Products is confident that you
will receive many years of uninterrupted service from this product. Before calling
for service, please check this list of most common problems. 
If you experience difficulty with the telephone, disconnect it from the telephone line
and connect a known working unit to the line. If the known working unit does not
operate properly and it displays the same symptoms, contact your local telephone
company for assistance. Otherwise, refer to the warranty instruction.