Xerox 4112 User Guide

Xerox 4112/4127 Copier/Printer System Administration Guide

9-15

9. Troubleshooting

The following are the notes and restrictions for using the scanner 

features.

•

When Delete/Save Documents is set to Save, the same 

document can be accessed by multiple clients.

•

When Delete/Save Documents is set to Delete, only one client 

can access any given document.The document which is being 

saved or imported by a client cannot be seen by other clients.

In both cases, documents can be added to a mailbox while it is 

accessed.
•

When documents are retrieved from CentreWare Internet 

Services, the documents will not be deleted regardless of the 

setting of 

.

When a multi-colored document is scanned, the image cannot be 

displayed in the correct colors if the display mode is set to fewer 

colors. Use a display mode which supports more colors than the 

image contains.

Clicking the Apply New Settings 

button causes the browser to display 

“The server has returned an invalid or 

unrecognizable response” or “No 

data” message.

Has a correct password been supplied?

The entries for Password and Confirm Password do not match. 

Enter the correct password.
Is it during operation or after operation by the control panel on the 

machine? When the automatic reset function is configured, any 

setting by CentreWare Internet Services is not applied until setting 

time passes. Wait for a while.

BBCS characters cannot be entered.

The items indicated with “*” cannot accept any BBCS character 

entries.

Cannot delete jobs.

Wait for a while and click the 

 button.