Xerox 5550 User Guide
Print-Quality Problems
Phaser® 5550 Printer
6-60
Black Prints
The entire printed page is black.
Possible Causes
Solutions
The drum cartridge may be defective.
Replace the drum cartridge.
Printable data from the computer may be
corrupted.
corrupted.
Print a Configuration page.
■
If the Configuration page prints correctly,
check the interface cable between the
computer and the printer, and the application
software.
check the interface cable between the
computer and the printer, and the application
software.
■
If the connections appear normal, contact
your Customer Support Center.
your Customer Support Center.