Xerox 35 Reference Guide
Quick Reference Guide
Page 11-3
T
roubleshooting
Fault Clearance
If you are unable to clear the fault, refer to the next section to contact your local
Xerox Welcome and Support Center for assistance.
NOTE: For additional Troubleshooting information please refer to the Training and
Information CD (CD2) or the System Administration CD (CD1).
Xerox Welcome and Support Center for assistance.
NOTE: For additional Troubleshooting information please refer to the Training and
Information CD (CD2) or the System Administration CD (CD1).
1
When a fault occurs, a fault screen is
displayed which provides recovery
instructions.
displayed which provides recovery
instructions.
¾
Follow these instructions to clear
the fault.
the fault.
NOTE: Any jammed sheets will
automatically be reprinted.
automatically be reprinted.
2
Paper jams
¾
The fault screen will indicate the
location of the jam.
location of the jam.
¾
Use the green handles and knobs
indicated in the instructions displayed
to remove the jammed paper.
indicated in the instructions displayed
to remove the jammed paper.
¾
Ensure that all jam clearance handles
and levers are returned to their
correct positions. The red flashes
behind the jam clearance handles
and levers should not be visible.
and levers are returned to their
correct positions. The red flashes
behind the jam clearance handles
and levers should not be visible.
NOTE: Any printed sheets removed will
automatically be reprinted once the
paper jam is cleared.
automatically be reprinted once the
paper jam is cleared.
3
Document jams
¾
Remove all the documents from the
document handler and document
glass as instructed.
document handler and document
glass as instructed.
¾
Re-order the documents as at the
start of the job and reload. The
documents will be recycled
automatically to recover the job.
start of the job and reload. The
documents will be recycled
automatically to recover the job.