Xerox 4510 User Manual

Page of 286
 
O v e r v i e w
 
C h a p t e r   7 :   T r o u b l e s h o o t i n g  
 
 
 
 
7-3
 
 
Serious
 
 
Printer is operational but production capability is 
seriously degraded
– inability of a major application (job) to run
– failure requires frequent operational intervention to 
   maintain productivity
– non-critical integrity defect
 
Moderate
 
 
Printer is operational, but production capability is 
reduced
– a non-critical application (job) can not be printed
– continuing, but infrequent failure requiring 
   operational intervention
– a non-critical product feature or function does not 
   work
If any special conditions have occurred:
— New application (job) being run?
— Did application run correctly before?
— Have there been any modifications to the application 
(job)?
— Have there been any modifications to the host 
system?
— Has service been performed recently on the printer?
— Does application (job) print properly on another 
printer (either Xerox or other type which supports 
same emulation)?
AUG-CH07  Page 3  Black  Friday, February 3, 1995 12:34 AM