Xerox m760 Warranty Information
Perf
year
year
X
E
R
O
X
PR
OD
UCT W
A
R
R
A
N
T
Y
X
E
R
O
X
PR
O DUCT WA
RR
A
N
T
Y
Fold along line and mail
Please type or print clearly in ink.
Mr.
Mrs.
Ms.
Other
First Name
MI
Last Name
Company
Street
Apt./Suite No.
City
State/Prov.
Zip/Postal Code
Home Phone Number
Business Phone Number
Place of Purchase
Date of Purchase
E-mail Address
Serial Number
PR4 -
W a r r a n t y R e g i s t r a t i o n
Register your DocuPrint M760:
• ON-LINE at www.xerox.com/warranty or
• FAX to 1-800-594-5023 or
• U.S.Residents FOLD and MAIL this completed,
postage-paid registration card.
postage-paid registration card.
IMPORTANT! Canadian Residents please do not mail.
CONGRATULATIONS ON
YOUR PURCHASE!
YOUR PURCHASE!
In order to provide you with proper support,
and keep you apprised of new information
(such as performance enhancement tips
and new product announcements), we ask
that you register your Xerox DocuPrint
M760 within ten (10) days of purchase.
H A R D W A R E W A R R A N T Y A N D P R O D U C T S U P P O R T F O R Y O U R
X E R O X D O C U P R I N T M 7 6 0
One Year Limited Hardware Warranty
If you are not satisfied with the performance of the Xerox DocuPrint M760
covered by this Xerox warranty, Xerox warrants that, upon your request, it will
be repaired or replaced, at your option, during the warranty period.
If you are not satisfied with the performance of the Xerox DocuPrint M760
covered by this Xerox warranty, Xerox warrants that, upon your request, it will
be repaired or replaced, at your option, during the warranty period.
This warranty applies only to the first end-user purchaser of a Xerox DocuPrint
M760 unit that is purchased and used in the United States or Canada. It is not
valid for subsequent purchasers. The warranty period for your Xerox DocuPrint
commences on the date you purchased it and expires one
year thereafter.
M760 unit that is purchased and used in the United States or Canada. It is not
valid for subsequent purchasers. The warranty period for your Xerox DocuPrint
commences on the date you purchased it and expires one
year thereafter.
Important: this warranty applies only to Xerox units purchased and used in the United States
or Canada. This warranty gives you specific legal rights , and you may also have other rights
that vary from state to state or province to province.
or Canada. This warranty gives you specific legal rights , and you may also have other rights
that vary from state to state or province to province.
Proof of Purchase:
To obtain a replacement or repair, proof of purchase is required. Within 10 days
of purchase, register on-line at www.xerox.com or complete and mail the
enclosed registration card to Xerox Corporation, attn.: Team XRX, PO Box 9604,
Webster, NY 14580. You can also fax your registration card to 1 800 594 5023.
When you make your claim, you must present your original receipt or bill of
sale to establish your date of purchase.
To obtain a replacement or repair, proof of purchase is required. Within 10 days
of purchase, register on-line at www.xerox.com or complete and mail the
enclosed registration card to Xerox Corporation, attn.: Team XRX, PO Box 9604,
Webster, NY 14580. You can also fax your registration card to 1 800 594 5023.
When you make your claim, you must present your original receipt or bill of
sale to establish your date of purchase.
If you have a problem with your unit
Many of the problems may be found in the documentation provided with your
unit (check the Trouble Shooting section). Other sources for help include: 1.
Xerox website www.xerox.com; 2. “Fax back” service answers to commonly
asked questions — available via 1 800 TEAM XRX (1 800 832 6979) 24 hours a
day, 7 days a week; 3. Our trained, Customer Support Representatives at 1 800
832 6979, available 8 am-8 pm EST M-F, 11 am-3 pm EST Saturday. Before you
call, please be ready to provide the serial number, date of purchase and a
description of the problem.
Many of the problems may be found in the documentation provided with your
unit (check the Trouble Shooting section). Other sources for help include: 1.
Xerox website www.xerox.com; 2. “Fax back” service answers to commonly
asked questions — available via 1 800 TEAM XRX (1 800 832 6979) 24 hours a
day, 7 days a week; 3. Our trained, Customer Support Representatives at 1 800
832 6979, available 8 am-8 pm EST M-F, 11 am-3 pm EST Saturday. Before you
call, please be ready to provide the serial number, date of purchase and a
description of the problem.
How is a replacement obtained?
Our replacement program is the easiest and quickest way to provide you with
a fully operational unit. Upon your authorization to accept replacement unit
and with appropriate security (credit card authorization - Mastercard, Visa or
American Express), we will, at no cost to you, promptly ship a unit to replace
your unit. The replacement unit we ship to you may be reconditioned by Xerox,
The unit that needs service must be packed and returned to us. Upon receipt,
we will release your credit card security.
Our replacement program is the easiest and quickest way to provide you with
a fully operational unit. Upon your authorization to accept replacement unit
and with appropriate security (credit card authorization - Mastercard, Visa or
American Express), we will, at no cost to you, promptly ship a unit to replace
your unit. The replacement unit we ship to you may be reconditioned by Xerox,
The unit that needs service must be packed and returned to us. Upon receipt,
we will release your credit card security.
How is warranty repair service obtained?
If you prefer that we repair your unit instead of replacing it with another unit,
our Customer Service Representative will explain how to obtain repair service
under this warranty. Please save the original packaging materials to facilitate
shipment.
If you prefer that we repair your unit instead of replacing it with another unit,
our Customer Service Representative will explain how to obtain repair service
under this warranty. Please save the original packaging materials to facilitate
shipment.
What must you do?
Your unit is designed to perform with minimum amount of user maintenance.
You are, however, responsible for the required user maintenance described in
the user guide provided with your unit. (This required user maintenance
includes replacement of the ink jet cartridge, clearing paper misfeeds, cleaning
the unit and other routine and preventative maintenance.)
Your unit is designed to perform with minimum amount of user maintenance.
You are, however, responsible for the required user maintenance described in
the user guide provided with your unit. (This required user maintenance
includes replacement of the ink jet cartridge, clearing paper misfeeds, cleaning
the unit and other routine and preventative maintenance.)
What the warranty doesn’t cover
This warranty covers only defects in materials and workmanship provided by
Xerox and does not cover equipment damage or malfunction from misuse,
abuse, accident, act of God, defect in non-Xerox supplies, use with incompatible
hardware or software, or non-Xerox alteration, modification or upgrade. Improper
return shipping, packaging or shipping damage is not covered, unless the unit
is packaged and shipped in accordance with Xerox Service Access Center.
Replacement of the ink jet cartridge and other supplies are customer maintenance
responsibilities and are not covered by this warranty.
This warranty covers only defects in materials and workmanship provided by
Xerox and does not cover equipment damage or malfunction from misuse,
abuse, accident, act of God, defect in non-Xerox supplies, use with incompatible
hardware or software, or non-Xerox alteration, modification or upgrade. Improper
return shipping, packaging or shipping damage is not covered, unless the unit
is packaged and shipped in accordance with Xerox Service Access Center.
Replacement of the ink jet cartridge and other supplies are customer maintenance
responsibilities and are not covered by this warranty.
Replacement and repair are your only remedies
Your only remedy under this warranty is the replacement or repair of your
eligible unit as described above. Neither this warranty nor any other warranty,
express or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, shall extend beyond the
one year warranty period. Under no circumstances shall Xerox be liable for any
special incidental, indirect or punitive damages or for any consequential damages,
even if Xerox knows or is informs that such damages are possible.
Your only remedy under this warranty is the replacement or repair of your
eligible unit as described above. Neither this warranty nor any other warranty,
express or implied, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose, shall extend beyond the
one year warranty period. Under no circumstances shall Xerox be liable for any
special incidental, indirect or punitive damages or for any consequential damages,
even if Xerox knows or is informs that such damages are possible.
Important: Some states do not allow the exclusion or limitation of incidental
or consequential damages, so the above exclusion or limitation may not
apply to you.
or consequential damages, so the above exclusion or limitation may not
apply to you.
No reseller is authorized to modify the terms of this warranty. Any additional
warranty offered by a reseller is the sole responsibility of that reseller.
warranty offered by a reseller is the sole responsibility of that reseller.
Service after your warranty expires
When your one year warranty expires, you can obtain Xerox Post Warranty
coverage by calling 1 800 TEAM XRX (1 800 832 6979). We are recommended
you call 90 days prior to warranty expiration to ensure continuous
service coverage.
When your one year warranty expires, you can obtain Xerox Post Warranty
coverage by calling 1 800 TEAM XRX (1 800 832 6979). We are recommended
you call 90 days prior to warranty expiration to ensure continuous
service coverage.
1. Will your DocuPrint M760 be located in the home?
Yes
No
2. What is the primary use of your DocuPrint M760?
Business
Personal
3. What type of business are you in? (eg. Insurance, Real Estate,
Consultant, Etc.)
Consultant, Etc.)
4. How many pages per month do you produce in the following
ways: Copies
Prints Faxes
5. How many employees are in your business?
1
2-5
6-10
11-50
50+
Is this your first printer product purchase?
First
Replacement Additional
If a replacement purchase, please indicate manufacturer:
HP
HP
Epson
Canon
Lexmark
Olivetti
Tektronix
Other
7. Where did you learn about the Xerox DocuPrint M760?
Newspaper Flier/Ad
Magazine Review
Friend/Colleague
Internet/Website
Magazine Article
Store Salesperson
T.V.
In Store Display
Catalog
Reseller/Distributor Other
8. Which 3 factors most influenced your buying decision?
Features
Price
Performance
Warranty
Service Options
Referral
Brand Name
Copy/Print Quality
Ease of Use
Store Associate
Other
9. What operating systems are you using?
Windows 95
Windows NT 4.0
Windows 98
Windows 2000
Thank you for providing this information.
Xerox
®
The Document Company
®
, the digital X
®
and
DocuPrint M760
®
are trademarks of XEROX CORPORATION.
701P34028
6a.
6b.