Xerox XJ6C User Guide

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Chapter 4     Troubleshooting the Printer
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The print is blurry or jagged vertical lines
appear
Cause
Suggested Solution
The paper used is not
recommended for the printer.
Certain papers (i.e. recycled
paper) may cause poor quality
output.  Best results will be
achieved be using paper
developed for ink jet printers.
The color print head needs to be
cleaned.
Press the Cartridge
Change/Clean button for 2 to 5
seconds to restore the ink flow.
After cleaning the ink cartridge,
run a test print. If the print is still
blurry, repeat the above process
5 more times.  If the problem
continues, replace the ink
cartridge. Click the Change
button on the Printer property
page, then follow the
instructions.
The print cartridge needs
aligning.
Align the print cartridge. Click
the Align button on the Printer
property page, then follow the
instructions.
There is bi-directional error.
Change the Print quality option
to High Quality.