Xerox 3130 User Guide

Page of 148
S
OLVING
 P
ROBLEMS
6.19
6
Common Windows Problems
Note: Refer to Microsoft Windows 9x, Me, NT 4.0, 2000 or XP User’s Guide that came 
with your PC for further information on Windows error messages.
Problem
Possible Cause and Solution
“File in Use” message 
appears during 
installation.
Exit all software applications. Remove all software from 
the StartUp Group, then restart Windows. Reinstall the 
printer software.
“Error Writing to LPTx” 
message appears.
• Ensure that the cables are connected correctly and the 
printer is on.
• If bi-directional communication is not turned on in the 
driver, it will also cause this message.
“General Protection 
Fault”, “Exception OE”, 
“Spool32”, or “Illegal 
Operation” messages 
appear.
Close all other applications, reboot Windows, and try 
printing again.