Xerox 300x User Manual

A numeric code may appear in the front panel message area when the 
printer detects an error.  Try cycling power on the printer.  If that does not 
solve the problem, then call your dealer or Tektronix for assistance at 
1-800-835-6100

.

Some messages, such as 

, provide status information only.  

Those messages do not require user intervention.  Other messages, such 
as 

 — 

, require you to perform some action such as 

remove a paper jam.

Busy Cleaning Head

Printing

Utilities

Busy < message >

No user action required.

Continue?  See manual

You have pressed the 

 button five or 

more times.  See 

“

Using the CLEAN PRINT HEAD 

button.

”

  If you want to continue cleaning and purge 

more ink, press the button again; otherwise the 
message clears in 10 seconds.

Initializing

No user action required.

Interface error

Turn the printer off then on again.

Jam — < location >

Remove the paper jam.  See the label under the top 

cover for the location of the jam.  The paper could be 
too thick or too thin.

Jam — Internal

1. Check the 5 jam locations (see the label under the 

top cover); clear if necessary.  

2. If the message still displays, cycle the power.
3. Clean the drum if the message still displays.  
4. If the message still displays, write down the error 

code number from the front panel and call the 
Customer Support Hotline or your local Tektronix 
office.