Xerox 300x User Manual

Troubleshooting

6-24

Phaser 300X Color Printer

Printing and installation

The image does not finish printing (the printer times out).

■

For PC users

If you are using the serial or parallel port from a PC, use the

MODE

command to set the PC’s communication parameters. For

example:

MODE LPT1:,,P > NUL
MODE COM1:9600,N,8,1,P

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For Windows users

Open the Control Panel. Double-click the Printers icon. Choose
your Tektronix printer. Click on the Connect button. Change the
Device Not Selected

timeout to 60. Change the Transmission

Retry

to 850. Place a check mark in the box FAST Printing Direct

to Port

. Turn the Print Manager off.

Which port is faster, parallel or serial?

If you have a PC, you may want to use

the parallel port because it is faster than the serial port.

Getting the largest printed picture.

The area of paper that the printer prints on

is smaller than the paper size. See “Margins and image area” on page 3-28
for more details. You may have to adjust the margins in your application
software. To print the largest image possible on 300 x 450 mm (12 x 18 in.)
paper, the printer should have at least 14 Mbytes of memory.

You have a Macintosh and the printed image has shifted or the margins are not
correct.

Refer to the topic “Printing from a Macintosh” on page 3-11 for

details on how to print from a Macintosh. You should install the
Phaser 300X printer driver onto your Macintosh in order to select the correct
page sizes from the driver. Refer to the Phaser 300X Drivers and Utilities
Printing Reference for details on the Phaser 300X driver.