Xerox 7400 User Guide

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Solving Print-Quality Problems
Phaser® 7400 Color Printer
4-9
7.
If the shiny coating has scratches or damage that align with the print defect, replace the 
imaging unit.
Note:
Some slight scratching is normal.
Dark Lines, Smudges, or Streaks Through All Colors
Problem
The page has dark lines, smudges, or streaks in all colors.
Solution
Verify that the paper you are using is the correct type for the printer. See 
Verify that the paper is properly loaded in the tray, and the correct paper type is selected in 
the 
Paper Tray Setup
 menu. See 
If the problem persists:
1.
On the control panel, select 
Troubleshooting
, and then press the OK button.
2.
Select 
Print Quality Problems
, and then press the OK button.
3.
Select 
Color Test Pages
, and then press the OK button to print the test pages.
If the problem appears in all colors on the test pages, continue with the solution in this 
section.
If the problem appears in one color on the test pages, see 
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