Xerox pe16 User Manual

T

ROUBLESHOOTING

8.24

Copies are too light or too 
dark.

Use the Contrast button to darken or lighten the 
background of the copies.

Smears, lines, marks or spots 
appears on copies.

• If defects are on the original, press the Contrast 

button to lighten the background of your copies.

• If no defects are on the original, clean the document 

glass and underside of the document cover. See 
page 7.5.

Copy image is skewed.

• Ensure that the original is positioned correctly on 

document glass.

• Check that the copy paper is loaded correctly.

Blank copies print out.

Ensure that the original is face down on the document 
glass or face up in the Automatic Document Feeder.

Image rubs off the copy 
easily.

• Replace the paper in the paper tray with paper from a 

new package.

• In high humidity areas, do not leave paper in the 

machine for the extended periods of time.

Frequent copy paper jams 
occurs.

• Fan the stack of paper, then turn it over in the paper 

tray. Replace the paper in the tray with a fresh supply. 
Check/adjust the paper guides, if necessary.

• Ensure that the paper is the proper paper weight. 

75 g/m

2

 (20 lb) bond paper is recommended.

• Check for copy paper or pieces of copy paper 

remaining in the machine after a paper jam has been 
cleared.