Xerox XK25C User Guide

60

Troubleshooting

The following error codes appear in the Control Panel Display when your
machine has a problem. Use it to identify and solve problems.

  E01  

.

Paper is jammed
inside the unit, or
the paper feeder is
empty.

n

Remove jammed paper from

the paper feeder or the paper
exit tray, and press Stop.

n

If there is no paper in the
paper feeder, load and press
Stop.

n

If there is paper in the paper
feeder, remove the paper, then
reload paper and press Stop.

  E02  

.

No left cartridge

Install the color ink cartridge. See
Installing the Ink Cartridges.

  E03  

.

No right cartridge

Install the black ink cartridge. See
Installing the Ink Cartridges.

  E04  

.

One of the ink
cartridges is not
installed correctly.
See CAUTION.

Push each ink cartridge firmly
toward the back of the machine
until it snaps into place and press
Stop.

  E05  

.

One or both
cartridges are not
in good condition.

n

Align the ink cartridges. See

Aligning the Ink Cartridges.

n

Clean the cartridge nozzles
and contacts. See Wiping the
Print Nozzles and Contacts.

n

Replace the ink cartridges.
See Replacing the Ink
Cartridge.