Xerox x2 tech User Manual

 

 

 
 

 
 
 

1.  If the jam error message does not clear, double-

check the following points.   

2.  Inspect the edge of the media roll to ensure 

there is no damage. 

3.  Determine if the media is wrinkled on the media 

roll. If yes, replace the media roll. 

4.  Ensure the end caps are set properly.  Refer to 

Loading and removing media for installation. 

5.  Inspect the media feeders.  If pieces of media 

remain in the media path, remove them.  The 
steps to inspect the media feeders are: 

a.  Open the printer’s top and front covers. 

b.  Rewind the loaded media. 

c.  Remove all media rolls from the printer. 

 
 
 
 
 
 
 
 
 
 
 

 
 

d.  Grasp the handle of the printer’s feed guide 

unit. 

 

 

e.  Carefully open the feed guide unit as 

indicated in the illustration to the left.  Be 
sure to open the feed guide completely.