Xerox xk50cx User Guide

7.7

PAPER JAM

Paper jammed inside 
the unit.

Press the Clear/Stop button and clear the 
jam. Refer to Paper Jams in this chapter.

POLLING ERROR

The remote FAX 
machine you want to 
poll is not ready to 
respond to your poll.

The remote operator should know in 
advance that you are polling and have 
their FAX unit loaded with the original 
document.

POLL - CODE 

ERROR

When setting up to poll 
another FAX machine, 
you have used an 
incorrect poll code.

Verify and enter the correct poll code.

SYSTEM ERROR

Internal system errors 
detected.

Look for obvious error conditions. If the 
problem persists, power the machine off 
and on. Keep in mind that any 
documents in memory may be lost.

NO ANSWER

Did not detect a fax 
tone after all retry 
attempts.

Check with the remote operator to 
ensure the remote machine is working 
properly.

LINE BUSY

Remote line was busy.

Try operation again or at a later time.

SEND ERROR

OR

RECEIVE ERROR

Errors detected at the 
beginning, during or 
end of the 
transmission.

This is normally caused by a poor 
telephone line connection. Try the 
operation again, or try the operation 
from another telephone outlet.

CHECK CARTRIDGE 

An error detected with 
the ink cartridge.

The ink cartridge(s) may not be correct 
for the XK50cx. Check and reinstall or 
replace cartridge.

UNLOCK SCANNER 

THEN PRESS STOP

The scanner lock tab is 
in the lock position.

Unlock the scanner as described in the 
Install Guide.