Gestetner cs555 Reference Guide

Page of 194
Troubleshooting
130
5
If You Cannot Make Copies As You Want
Problem
Causes
Solutions
Copies are not stapled.
There are jammed staples 
in the stapler.
Remove jammed staples. See “Re-
moving Jammed Staples”, General 
Settings Guide
.
Note
❒ After removing jammed staples, 
staples might not eject the first 
few times you try to use the sta-
pler.
The number of copies ex-
ceeds stapler capacity.
Check the stapler capacity. See p.163 
“Staple”.
Copy paper is curled.
Turn the copy paper over in the 
tray.
Paper jams occur frequently. The paper size is not cor-
rect.
Set the correct paper size. See 
“Changing the Paper Size”, General 
Settings Guide
.
The specified paper size 
differs from the actual size 
of the paper loaded in the 
paper tray.
Press the 
{{{{Clear/Stop}}}} key. When 
copying stops, select the appropri-
ate paper type with User Tools, or 
use the appropriate paper.
You cannot combine sever-
al functions.
Selected functions cannot 
be used together.
Check the combination of functions 
and make the settings again. 
Reference
⇒ p.157 “Combination Chart”
When sorting, the pages 
are divided into two 
blocks.
The memory became full in 
the middle of sorting and 
the pages were delivered in 
two blocks.
You can interrupt copying when the 
memory becomes full. 
⇒ p.154 
“Memory Full Auto Scan Restart”
In Double Copies mode, 
parts of the original image 
are not copied.
Combination of original 
and copy paper is not cor-
rect.
Select A3L for A4 K originals and 
A4 for A5 originals (when using a 
100% ratio).
In Border, Center, or Cen-
ter/Border mode, parts of 
the original image are not 
copied.
You have set an erase mar-
gin that is too wide.
Set a narrower margin with User 
Tools. You can set a margin between 
2–99 mm. 
Originals are not scanned 
correctly.
Set the originals correctly.
In Margin Adjustment 
mode, parts of the original 
image are not copied.
You have set an erase mar-
gin that is too wide.
Set a narrower margin with User 
Tools.
There is a lack of margin 
space on the opposite side 
of the binding position