Preh mc 15 User Guide

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15 3.2005 
5. Care 
 
Before cleaning, switch off the power supply. A soft cloth moistened with a mild cleaning 
agent can be used for cleaning the housing. For cleaning the screen it is better to use a 
soft paper towel moistened with a mild household cleaning agent. For cleaning the surface 
do not apply the cleaning liquid directly but use a moistened paper towel. Please avoid 
getting liquid into the housing. 
 
 
6. Troubleshooting 
 
6.1 General Points 
 
Attention: 
 
The Preh Touch Commander does not contain any electronic components that can be 
replaced or repaired by the user. Consequently you should not try to do your own repair 
work. Moreover, you would lose all warranty claims for this product. Activating the touch 
sensor surface must not be done with a sharp object, such as credit card, long finger nails, 
ring, etc. Sharp or pointed objects will cause damage to the touch sensor and are not 
covered under warranty 
 
If the Touch Commander must be returned for service, it must be packed in it's original 
packing material. If this is not done, the sender will be made responsible for possible 
transport damage. 
 
 
6.2 Diagnostic Program 
 
The diagnostic program COMDUMP is located in the path D:\TOUCH\MONTEST.  It is 
started in DOS mode or command prompt whereby the COM connection must be stated; 
the baud rate is optional. 
 
COMDUMP <number of COM port 1 or 2> [baudrate] 
 
COMDUMP will then show you the data coming from touchscreen to COM port in 
hexadecimal data on the screen. If you now contact the touch sensor the sent data should 
be seen on the display.