Lexmark X736DE User Guide

Page of 333
C
HECK
 
TO
 
SEE
 
IF
 
THE
 
STANDARD
 
EXIT
 
BIN
 
IS
 
FULL
Remove the stack of paper from the standard exit bin.
C
HECK
 
TO
 
SEE
 
IF
 
THE
 
PAPER
 
TRAY
 
IS
 
EMPTY
Load paper in the tray.
M
AKE
 
SURE
 
THE
 
CORRECT
 
PRINTER
 
SOFTWARE
 
IS
 
INSTALLED
Verify that you are using the correct printer software.
If you are using a USB port, make sure you are running a supported operating system and using compatible
printer software.
M
AKE
 
SURE
 
THE
 
INTERNAL
 
PRINT
 
SERVER
 
IS
 
INSTALLED
 
PROPERLY
 
AND
 
WORKING
Make sure the internal print server is properly installed and that the printer is connected to the network. For
more information about installing a network printer, click View User's Guide and Documentation on the
Software and Documentation CD.
Print a network setup page and check that the status shows Connected. If the status is Not Connected, check
the network cables, and then try printing the network setup page again. Contact your system support person
to make sure the network is functioning correctly.
M
AKE
 
SURE
 
YOU
 
ARE
 
USING
 
A
 
RECOMMENDED
 
PRINTER
 
CABLE
For more information, visit the Lexmark Web site at www.lexmark.com.
M
AKE
 
SURE
 
PRINTER
 
CABLES
 
ARE
 
SECURELY
 
CONNECTED
Check the cable connections to the printer and print server to make sure they are secure.
For more information, see the setup documentation that came with the printer.
Confidential and other held jobs do not print
These are possible solutions. Try one or more of the following:
P
ARTIAL
 
JOB
NO
 
JOB
OR
 
BLANK
 
PAGE
 
PRINTS
The print job may contain a formatting error or invalid data.
Delete the print job, and then print it again.
For PDF documents, recreate the PDF and then print it again.
If you are printing from the Internet, then the printer may be reading multiple job titles as duplicates and deleting
all jobs except the first one.
For Windows users, open Print Properties. From the Print and Hold dialog, select the "Keep duplicate
documents" check box under the User name text box before entering a PIN number.
For Macintosh users, save each print job, naming each job differently, and then send the individual jobs to the
printer.
Troubleshooting
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