Lexmark X736DE User Guide

Page of 333
USB/parallel interface card
Check the USB/parallel interface card connections:
Make sure the USB/parallel interface card is securely connected to the printer system board.
Make sure you are using the correct cable and that it is securely connected.
Solving paper feed problems
Paper frequently jams
These are possible solutions. Try one or more of the following:
C
HECK
 
THE
 
PAPER
Use recommended paper and other specialty media. For more information, see the chapter about paper and
specialty media guidelines.
M
AKE
 
SURE
 
THERE
 
IS
 
NOT
 
TOO
 
MUCH
 
PAPER
 
IN
 
THE
 
PAPER
 
TRAY
Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the
multipurpose feeder.
C
HECK
 
THE
 
PAPER
 
GUIDES
Move the guides in the tray to the correct positions for the paper size loaded.
H
AS
 
THE
 
PAPER
 
ABSORBED
 
MOISTURE
 
DUE
 
TO
 
HIGH
 
HUMIDITY
?
Load paper from a fresh package.
Store paper in its original wrapper until you use it.
Paper jam message remains after jam is cleared
C
HECK
 
THE
 
PAPER
 
PATH
The paper path is not clear. Clear jammed paper from the entire paper path, and then touch Continue.
Page that jammed does not reprint after you clear the jam
T
URN
 
ON
 J
AM
 R
ECOVERY
In the Setup menu, Jam Recovery is set to Off. Set Jam Recovery to Auto or On:
1
Make sure the printer is on and Ready appears.
2
On the home screen, touch 
.
3
Touch Settings.
4
Touch General Settings.
Troubleshooting
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