Elmo PTC-100S Instruction Manual

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9. TROUBLESHOOTING HINTS

If the trouble still remains after checking the above, consult your nearest dealer or

authorized ELMO service center. 

Symptom

No images on TV

monitor

Out of focus

No operation via

the wireless remote

controller

Matching failure of

the preset position

Possible cause/remedy

• Cable is not properly connected to the video-in terminal 

of monitor.

• The AC adapter is disconnected from the wall AC outlet.

• The AC adapter output plug is disconnected from the DC 

jack of the Camera.

• Zoom is set at TELE to display only white/black part of 

the material.

• The LED is lit in red, and the Camera is in the OFF 

position.

• The LED is lighting, and the OFF Timer mode of the 

Camera power is working. (See P.19)

• The cable is not connected to each output terminal.

• The iris is not in the proper position.

(If the iris is fully closed, the image cannot be seen.)

• The chosen video output type (NTSC) is different from 

the system of the monitor .

• The focus is in the Manual mode. Set the focus to the 

Auto mode by pressing the AF button. (See P.16)

• The light/shade contrast of the object is too low. (See P.16)

• The object is moving too fast. (See P.16)

• Operation is made with wrong ID settings. (See P.18)

• Operate within the operation range of the wireless 

remote controller. (See P.7)

• Check the remaining battery life of the wireless remote 

controller.

• The sunlight or the light from the inverter fluorescent 

lamp or the like is received by the infrared sensor on the 

Camera. Relocate the Camera or block the light. (See P.7)

• The pin No.1 of the DIP Switch(4) is ON.

• The Camera head has been moved directly due to some 

cause. 

Adjust the Camera direction by setting the "RESET" 

button to the normal position. (See P.15)