Samsung 923NW User Guide

Page of 68
 
Model
   
 
 
 
 
Check List
 
Before calling for service, check the information in this section to see if you can remedy any 
problems yourself. If you do need assistance, please call 
the phone number on the 
Information section or contact your dealer
.
 
 
Symptom
Check List
Solutions
No images on the 
screen. I cannot turn 
on the monitor.
Is the power cord connected 
properly?
Check the power cord connection 
and supply.
Can you see "Check Signal Cable" 
on the screen? 
(Connected using the D-sub 
cable) 
Check the signal cable connection.
If the power is on, reboot the 
computer to see the initial screen
(the login screen), which can be 
seen. 
If the initial screen (the login screen) 
appears, boot the computer in the 
applicable mode (the safe mode for 
Windows ME/XP/2000) and then 
change the frequency of the video 
card. 
(Refer to the 
Preset Timing Modes
Note: If the initial screen (the login 
screen) does not appear, 
contact 
the Service Center or your dealer
.  
Can you see "Not Optimum 
Mode","Recommended Mode 
1680 X 1050 60 Hz" on the screen? 
You can see this message when the 
signal from the video card exceeds 
the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
Adjust the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
There is no image on the screen.  
Is the power indicator on the monitor 
blinking at 1 second intervals?
The monitor is in PowerSaver mode. 
 
press a key on the keyboard to 
activate the monitor and restore the 
image on the screen.  
I cannot see the On 
Screen Display.
Have you locked the On Screen 
Display (OSD) Menu to prevent 
changes?
Unlock the OSD by pressing the 
MENU button for at least 5 seconds.
The screen shows 
strange colors or just 
black and white.
Is the screen displaying only one 
color as if looking at the screen 
through a cellophane paper? 
Check the signal cable 
connection.Make sure the video 
card is fully inserted in it's slot.
 
SyncMaster 2223NW