Polycom IP 450 Quick Setup Guide

Polycom SoundPoint IP 450 Phone Quick User Guide. 1725-12490-001 Rev A  09/2008

Basic Phone Features
Customizing Your Phone

Applies to phones running SIP 3.1 or later.

For detailed information, see the 
User Guide for the Polycom SoundPoint 
IP 450 Phone at: 

www.polycom.com/support/
voicedocumentation/ 

©2008 Polycom, Inc. All rights reserved.
Polycom, the Polycom logo, SoundPoint, and SoundStation are registered 
trademarks of Polycom, Inc. in the U.S. and various countries. All other 
trademarks are the property of their respective owners. Information in this 
document is subject to change without notice.

Using the handset:
Pick up the handset, and then enter the 
phone number. Or, enter the phone 
number, and then pick up the handset.

Using the speakerphone:
• With the handset on-hook, press any 

assigned line key, or the New Call soft 
key. Then, enter the phone number.

or
• Enter the phone number, and then 

press the Dial soft key.

Using the optional headset:
• With the headset connected, press any 

assigned line key, or the New Call soft 

key. Then, press 

, and then enter 

the phone number.

or
• Enter the phone number, and then 

press .

Using the handset:
>> Pick up the handset.

>> Press one of the following: 

, the 

flashing line key, or the Answer soft 
key.

>> Press .

To end a call, press the End Call soft key. 
Or, depending on the mode you are using, 

press 

, 

, or replace the handset.

During a call, press 

. Mute applies to 

all modes. You can hear all other parties 
while Mute is enabled, but the other 
parties cannot hear you.

To turn off Mute, press 

 again.

During a call, press 

 or the Hold soft 

key. The line key flashes red.
To resume the call on hold, press one of 

the following: 

, the Resume soft key, 

or the line key. The line key glows green 
again.

To call the last number you dialed, press 

.

To transfer a call:
1. During a call, press the 

Trnsfer soft key. The active call is 
placed on hold.

2. Place a call to the party to whom you 

want to transfer the call.

3. When you hear the ring-back sound or 

after you speak with the second party, 
press the Trnsfer soft key.

To enable call forwarding:
1. From the idle screen, press the 

Forward soft key.

†

2. Select the forwarding type you want to 

enable (Always—To forward all 
incoming calls; No Answer—To 
forward all unanswered incoming calls; 
Busy—To forward calls that arrive 
when you are already in a call).

3. Enter a number to forward calls to.
4. Press the Enable soft key.

To disable call forwarding:
1. From the idle screen, press the 

Forward soft key.

2. Select the forwarding type to disable.
3. Press the Disable soft key.

To quickly dial a contact, use the contact’s 
speed dial index number, or press the 
contact’s speed dial key (if available).

Using a speed dial key:
>> Press the contact’s speed dial key on 

the top-right of the phone.

Using a speed dial index number:
>> Press the Up arrow, and then enter the 

contact’s speed dial index number.

*.Your company’s settings may override this feature. If 
you have a shared line, call forwarding is not available. 
†.If your phone has multiple lines, you will have to select 
the line for which to enable or disable call forwarding 
after you press the Forward soft key.