Printronix 4" x 6" Thermal Transfer 254388-003 User Manual

Product codes
254388-003
Page of 90
12
P7000 CONSUMABLES QUESTIONS & ANSWERS
“Why should I use Genuine Printronix ribbons for my P7000?”
The number one reason is reliability.  Most manufacturers of third party ribbons use excessive, inconsistent, or low
quality ink. Even if the resulting print quality is found to be acceptable, the impact on the mechanism is not.
These poor formulations shed their ink into the hammer bank and eventually stop it from printing. The only cure is
an expensive tear down and clean up of your printer by a trained service personnel. Since this is a common problem
in the field and is not a printer malfunction, these service calls are typically not covered by your service contract.
“Are there other brands of ribbons that will fit my P7000?”
The P7000 ribbon is a brand new product and at the time of its introduction, we are only aware of Printronix and IBM
branded ribbons that will function properly. Typically, the compatible manufacturers will wait until they see sufficient
demand in the market before proceeding with making their own products.
“I have found a third party ribbon for my P7000 which the printer identifies as “Unauthorised OEM”,
what does this mean?”
This product will work on your P7000, but the design is not suitable to prevent ink contamination and does not correctly
report its characteristics to the Integrated Print Management system. Since the correct data is not provided, the ribbon
life indication will not work and has been disabled. Furthermore, your service provider will be able to tell that your
printer has been running Unauthorised supplies and may charge for any ink contamination related service calls.
We recommend using Genuine Printronix Supplies or other Authorised OEM products.