Pioneer VSX-920-K User Guide
Additional information
11
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En
Chapter 11:
Additional information
Troubleshooting
Incorrect operations are often mistaken for trouble and malfunctions. If you think that there is
something wrong with this component, check the points below. Take a look at the other
components and electrical appliances being used, because sometimes the problem may lie there.
If the trouble isn’t sorted out even after going through the checks below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
something wrong with this component, check the points below. Take a look at the other
components and electrical appliances being used, because sometimes the problem may lie there.
If the trouble isn’t sorted out even after going through the checks below, ask your nearest Pioneer
authorized independent service company to carry out repair work.
• If the unit does not operate normally due to external effects such as static electricity disconnect
the power plug from the outlet and insert again to return to normal operating conditions.
Problem
Remedy
The power does not turn
on.
on.
• Disconnect the power plug from the outlet, and insert again.
• Make sure there are no loose strands of speaker wire touching the rear
panel. This could cause the receiver to shut off automatically.
• Make sure there are no loose strands of speaker wire touching the rear
panel. This could cause the receiver to shut off automatically.
The receiver suddenly
switches off.
switches off.
• After about a minute (you won’t be able to switch the unit on during this
time), switch the receiver back on. If the message persists, call a Pioneer
authorized independent service company.
time), switch the receiver back on. If the message persists, call a Pioneer
authorized independent service company.
No sound is output when a
function is selected.
function is selected.
• Make sure the component is connected correctly (refer to Connecting
your equipment on page 16).
• Press
your equipment on page 16).
• Press
MUTE on the remote control to turn muting off.
• Press
SPEAKERS to select the proper speaker set (see Switching the
speaker terminal on page 20).
• Press
• Press
SIGNAL SEL to select the proper input signal (see Choosing the
input signal on page 43).
No image is output when a
function is selected.
function is selected.
• Make sure the component is connected correctly (refer to Connecting your
equipment on page 16).
• Select the correct component (use the
equipment on page 16).
• Select the correct component (use the
MULTI CONTROL buttons).
• Check The Input Assign menu on page 48 to make sure you’re assigned
the correct input.
• The video input selected on the TV monitor is incorrect. Refer to the
instruction manual supplied with the TV.
• For HDMI, or when Video Converter is set to
the correct input.
• The video input selected on the TV monitor is incorrect. Refer to the
instruction manual supplied with the TV.
• For HDMI, or when Video Converter is set to
OFF and a TV and another
component are connected with different cords (in Video Converter on
page 50), you must connect your TV to this receiver using the same type
of video cable as you used to connect your video component.
• Some components (such as video game units) have resolutions that
may not be converted. If adjusting this receiver’s Resolution setting (in
Resolution on page 50) and/or the resolution settings on your component
or display doesn’t work, try switching Video Converter (in Video Converter
on page 50)
page 50), you must connect your TV to this receiver using the same type
of video cable as you used to connect your video component.
• Some components (such as video game units) have resolutions that
may not be converted. If adjusting this receiver’s Resolution setting (in
Resolution on page 50) and/or the resolution settings on your component
or display doesn’t work, try switching Video Converter (in Video Converter
on page 50)
OFF.
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