Avaya 2402 Quick Reference Card

555-233-790, Issue 1, October 2003

The Redial (or Last Number Dialed) feature automatically
redials the last number you dialed (up to 24 digits).

The Hold feature puts a call on hold until you
can return to it. 

The 2402 Digital Telephone has two call appearances,
which are accessed by pressing the a and b buttons located 
to the left of the display. When a call arrives at your 2402
telephone, you hear a ringing tone and a blinking bell icon
appears on the associated call appearance. In addition, call
identification information is displayed.

Press

.

Press

.

Press the call appearance button of the held
call.

The Transfer feature allows you to transfer a call from your 
telephone to another extension or outside number.

Note: Your system manager may have 

administered the Unhold feature. In this 
case, you can return to the held call by 

pressing

.

Do one of the following:

•

If you are not active on another call, answer the call 
using your handset.

1. While on a call, press 

.

•

If you are active on a call already, place the active call 
on hold (see “Hold”), and then answer the incoming
call by pressing the ringing call appearance button. 

2. When you hear dial tone, dial the number to which the

call is to be transferred.

3. Do one of the following:

The Speaker feature allows you to place calls
or access other features without lifting the 
handset. However, in order to speak to the 
other party, you must use the handset.

•

To transfer the call without announcing it, press 

 again, and hang up. 

The transfer is complete.

You can make calls from the 2402 telephone using a variety 
of methods. 

•

To announce the call before transferring it, wait for 
the called party to answer. Go to Step 4. 

 1. Press

.

4. When the called party answers, announce the call.

(If the line is busy or if there is no answer, press

. Then, you can return to the held call by 

pressing its call appearance button.)

1. Go off hook using the handset.

2. Place a call, or access the selected

feature.

2. When you hear dial tone, enter the extension or 

telephone number using the dialpad.

3. Adjust speaker volume if necessary.

If you are calling an external number, be sure to 
include the required code (for example, “9”) to access 
an outside line.

 5. Press

 again and hang up to complete the 

transfer.

Pick up the handset and talk.

Note: Your system manager may have administered the 

Transfer-on-Hang-up feature. In this case, you can 

transfer a call by pressing

, dialing the number

to which the call is to be transferred, and then hanging
up. To cancel an attempted transfer, press the original
call appearance. If your system has auto-hold 

activated, use 

 to cancel a transfer so that the 

potential transfer recipient is not left on hold.

Press

to have the 2402 telephone dial the last

number that you dialed.

Press

. You can now hang up the 

handset (within 10 seconds), and the call will
remain active on the speaker. However, in 
order to talk to the other party, you must use 
the handset.

Press

.