Avaya 302a Quick Reference Card

Issue 3

June 1999

Console Operations 

32

Feature Operation 

analog telephones must press the 

RECALL

 button or flash the switchhook to recall 

the attendant. Users at multiappearance telephones must press the 

CONF

 or 

TRANSFER

 button to recall the attendant.

To use the Attendant Recall feature, perform the following:

1. When someone requests assistance:

■

The display, such as the following, indicates that a user is requesting 
assistance:

■

The Position Available lamp goes off.

■

The On Hold lamp at a call appearance button flashes.

2. To answer the recall, press the call appearance button where the On Hold 

lamp is flashing.

■

The On Hold lamp goes off.

■

The call appearance lamp goes on.

■

The ringing stops.

3. To end the call, press the 

RELEASE

 button.

■

You are disconnected from the call.

■

The call appearance lamp goes off.

■

The display goes blank.

■

The Position Available lamp goes on.

■

The console returns to the normal operating mode.

The Serial Calling feature allows incoming trunk calls that you have transferred to 
an extension to automatically recall the console after the called person hangs up. 
You can then transfer the call to another extension.

To use the Serial Calling feature, perform the following:

1. Answer the call the same way you would answer any other incoming call.

2. Press the 

SERIAL CALL

 button.

■

The Serial Call lamp goes on.

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