Avaya 10bs User Guide
Features
Line Request
Line Request puts you in queue for access to a busy outside
line. When the line becomes available, your phone alerts you
with a beep. For example, when you want to use an outside
line and it is busy, use Line Request to notify you when the
line is free. A line is busy if the green light next to the line
button is on.
line. When the line becomes available, your phone alerts you
with a beep. For example, when you want to use an outside
line and it is busy, use Line Request to notify you when the
line is free. A line is busy if the green light next to the line
button is on.
Line Request works only on line buttons labeled with a phone
number, that is personal lines. If you used a SA or Pool
button to make an outside call, use Callback to request busy
number, that is personal lines. If you used a SA or Pool
button to make an outside call, use Callback to request busy
outside lines.
Line Request is always present in your system, and you don’t
have to program it on your phone. If you press another line
button or receive a call, Line Request is canceled.
have to program it on your phone. If you press another line
button or receive a call, Line Request is canceled.
NOTE:
You cannot use Line Request on MLC-5 cordless phones.
To Use Line Request
1. When the outside line you want to use is busy, press
the line button you want to use. (Do not lift the handset
or press Speaker.)
or press Speaker.)
When a line is available, the phone beeps.
2. Lift the handset or press Speakerphone.
3. Dial the number.
3. Dial the number.
Line Request
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