Avaya 10bs User Guide

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Often-Used Features
To program:
1. Label a button.
2. Slide the T/P switch to P.
3. Press the labeled button.
4. Dial ✻9; if the button is for a specific line or
extension, dial it,
OR
For Group Pickup, dial ✻88.
5. Slide the T/P switch to center.
To use:
• Press the programmed button or press the
programmed Feature button and dial 9.
For a line or extension that is not
programmed on the button, dial the
extension or line number.
• For Group Pickup, press programmed
button or press the Feature button and
dial 88.
MLC-5 users can use the Recall feature by programming a Recall button. See p. 20.
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Recall*
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The Recall feature is activated by pressing the Recall button on your telephone. It allows you to
disconnect from one call and get a new inside or outside dial tone for a new call, without hanging up.
In some systems, the Recall button allows you to use certain system features, such as Transfer or
Hold. Recall works on inside and outside lines on ICOM, SA, or personal line buttons, but it is not
available for all types of outside lines. Ask your system manager how Recall works on your company’s
telephone system.
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Privacy
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To program:
See Programming Buttons & Settings, p. 20.
Privacy prevents co-workers who share a line with you from joining your calls. Turn the feature on
before or during a call; it remains on until you turn it off. A call on hold is not protected by Privacy.
You should program Privacy on a button so that you will have a green light to remind you when the
feature is on.
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Pickup
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Pickup lets you pick up calls that are not ringing at your phone. Using Pickup, you can answer a
parked call (see Park & Pickup, p. 17), a call ringing at a specific extension, or a call ringing on a
specific line. If you are part of a Pickup group, you can pick up a call ringing anywhere in the group.
Program a general Pickup button that activates the feature or a specific Pickup button to take a
group call (example: Pickup Sales) or a call at a specific line or extension (example: Pickup
Maria).
Ask your system manager if you are a member of a Pickup group and get the Pickup group number.
Anal Multi pp14-20
4/11/97, 10:07 AM
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