Avaya 10bs Reference Guide

One long ring

An inside call

One long ring and

An outside call

one short ring

One long ring and

An outside call transferred to you

two short rings

or returning transferred call

Two short rings and

A returning Callback call

one long ring

Steady red

You are automatically connected to
this line when you lift the handset.

Steady green

The line is in use or the feature

programmed onto the line button is

o n .

Steady red

You are using this line button or

and green

the Line Request feature is in use.

Steady red and

An incoming call is ringing on this

flashing green

line button or a call you transferred
is returning to this line button.

Fast flashing

You have put a call on hold on this

g r e e n

line button.

Slow flashing

Someone else has put a call on

g r e e n

hold on this line button.

Dial tone

You can make a call.

(steady tone)

Busy (slow repeating tones)

The phone you are calling is busy.

Fast busy (fast repeating tone)

No lines are available.

Alternating high and low tones

You dialed a number incorrectly or
misused a feature.

Confirmation tone (double break in You used a feature properly.
dial tone followed by steady tone)

Callback tone (four short beeps) The outside line or the extension is

busy and your phone is pro-

grammed for Automatic Callback.

Call Waiting tone (one or two

You have an inside call (one beep)

beeps while you are on

or an outside call (two beeps)

another call)

waiting.

Conference can have up to three inside

participants, including yourself, and up to

two outside participants.

●

●

●

Dial the first number or extension.
Press Conf (after first call is
answered, which puts call on hold).
Select line button, if not selected.
Dial next number or extension.
Announce call and press Conf.
Repeat Steps 2-5 for each outside
participant.

To end conference, hang up.

Press  Drop and line button to drop
any participant added.
Press  Hold  to temporarily
leave conference.
Press any participant’s line to rejoin
conference.

or SA  button, If

Press Transfer.

Press line ICOM,
necessary,

Dial extension or

Announce call, if

Press Transfer,  hang up,
or return to call on hold.

number.

desired.

Press  Auto Dial button.

Announce call.

Press Transfer, hang up, or return

to call on hold to cancel transfer.

Press  Auto Dial  button.

Ask your system manager if this feature is
available.

●

Press  Camp-On  or press  Feature
and select  Camp On [Camp]  to
queue a call to an extension.

The extension will ring after it

becomes available (for
example, no longer busy).