Avaya 10bs User Guide

Quick Start

You can transfer a call from your extension to another inside
extension or outside number. The following procedure

provides the basic steps for transferring a call. To use one-

touch transfer and other system features available during
transfer, see “Transfer” in Chapter 5.

 1.

 2.

 3.

If your phone has Auto Dial buttons, check the light
next to the button for the person’s extension.

■ 

If the light is on, the person is unavailable.

■ 

If the light is off, go to Step 2.

Press Transfer.

The tail is put on hold automatically and the system selects an  SA or

ICOM button.

Press the Auto Dial button or dial the person’s

extension.

■ 

If the person is available, announce the call and

hang up.

■ 

If the person is unavailable, return to the caller

by pressing  the SA or line button with the held

call.

Transferring Calls