Avaya 10bs User Guide
Features
Line Request
Line Request puts you in queue (in line) for access to a busy
outside line. When the line becomes available, your phone
alerts you with a beep. (A line is busy if the green light next to
the line button is on. )
alerts you with a beep. (A line is busy if the green light next to
the line button is on. )
Line Request works only on line buttons labeled with a phone
number. If you used an SA or Pool button to make an outside
call, use Callback to request busy outside lines.
number. If you used an SA or Pool button to make an outside
call, use Callback to request busy outside lines.
Line Request is always present in your system; you don’t have
to program it on your phone. If you press another line button
or receive a call, Line Request is canceled.
or receive a call, Line Request is canceled.
To Use Line Request
1.
When outside lines are busy, press the line button you
want to use. (Do not lift the handset or press Speaker.)
When a line is available, the phone beeps
2.
Lift the handset or press Speaker.
3.
Dial the number.
5-38
Line Request