Avaya 10bs Operating Guide
Identifying Your Equipment
Your QCC is an MLX-20L™ telephone with a display. You can
use the QCC alone or with one or two Direct Station
Selectors (DSSs). The DSS is a device that adds extension
buttons or other inside calling buttons to your console. These
DSS buttons allow you to make direct phone connections with your co-workers.
use the QCC alone or with one or two Direct Station
Selectors (DSSs). The DSS is a device that adds extension
buttons or other inside calling buttons to your console. These
DSS buttons allow you to make direct phone connections with your co-workers.
You can use your console to:
•
answer inside and outside calls
•
direct inside and outside calls to an extension or an
outside phone number
outside phone number
•
make inside and outside calls (especially for co-workers
whose phones are not set up to make outside calls)
whose phones are not set up to make outside calls)
•
serve as a message center
•
set up conference calls
You can use a QCC with a headset or a speakerphone. See
your system manager for more information.
your system manager for more information.
All the QCC buttons are preprogrammed with features and
you cannot change these buttons. Additional features, as well
as call-handling information, are available on the QCC’s
seven-line display screen. You’ll learn more about this later in
this chapter.
you cannot change these buttons. Additional features, as well
as call-handling information, are available on the QCC’s
seven-line display screen. You’ll learn more about this later in
this chapter.
1-2