Avaya 10bs Operating Guide
Camp-On
Use Camp-On to direct a call to a busy or available inside
phone and have the call wait at the extension for a longer
period of time than
phone and have the call wait at the extension for a longer
period of time than
Release allows.
If the phone is busy, the person you directed the call to hears
a tone, signaling that there is another call waiting. If the call
remains unanswered, it returns to you or another operator for
further handling. You hear one ring for a returning inside call
and two rings for a returning outside call.
a tone, signaling that there is another call waiting. If the call
remains unanswered, it returns to you or another operator for
further handling. You hear one ring for a returning inside call
and two rings for a returning outside call.
To Camp-On at a Busy Extension
If you’ve directed a call to a busy extension and you’ve heard a busy
tone, select
tone, select
CampOn
from the Home screen or press Feature and
select
CampOn
.
To Camp-On at an Available Extension
If you’ve directed a call to an available extension, you can use
Camp-On to give the person more time to answer the call. Select
Camp-On to give the person more time to answer the call. Select
CampOn
from the Home screen or press Feature and select
CampOn
.
4-11