Cisco Supervisor Engine 2T VS-S2T-10G-XL= Data Sheet
Product codes
VS-S2T-10G-XL=
Data Sheet
© 2011-2012 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 8 of 8
For more information about Cisco warranties, go to
http://www.cisco.com/go/warranty
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For information about Cisco Technical Services, go to
http://www.cisco.com/go/ts
.
Table 9 shows the Cisco technical services available for the Cisco Catalyst 6500 C4 System.
Table 9.
Cisco Technical Services for Cisco Catalyst 6500 C4 System
Technical Services
Cisco SMARTnet Service
●
Around-the-clock, global access to the Cisco Technical Assistance Center (TAC)
●
Unrestricted access to the extensive Cisco.com resources, communities, and tools
●
Next-business-day, 8x5x4, 24x7x4, and 24x7x2 advance hardware replacement
2
and onsite parts replacement and installation available
●
Ongoing operating system software updates within the licensed feature set
1
●
Proactive diagnostics and real-time alerts on Smart Call Home enabled devices
Cisco Focused Technical Support Services
Three levels of premium, high-touch services are available:
●
Cisco High-Touch Operations Management Service
●
Cisco High-Touch Technical Support Service
●
Cisco High-Touch Engineering Service
Valid Cisco SMARTnet or SP Base contracts on all network equipment are required.
Footnotes:
1. Cisco operating system updates include the following: maintenance releases, minor updates, and major updates within the
licensed feature set.
2. Advance hardware replacement is available in various service-level combinations. For example, 8x5xNBD indicates that
shipment will be initiated during the standard 8-hour business day, 5 days a week (the generally accepted business days within the
relevant region), with next business day (NBD) delivery. Where NBD is not available, same day ship is provided. Restrictions apply;
please review the appropriate service descriptions for details.
licensed feature set.
2. Advance hardware replacement is available in various service-level combinations. For example, 8x5xNBD indicates that
shipment will be initiated during the standard 8-hour business day, 5 days a week (the generally accepted business days within the
relevant region), with next business day (NBD) delivery. Where NBD is not available, same day ship is provided. Restrictions apply;
please review the appropriate service descriptions for details.
For More Information
For more information about Cisco Catalyst 6500 Series switch, visit
http://www.cisco.com/en/US/products/hw/switches/ps708/index.html
.
Printed in USA
C78-648214-01 06/12