Epson RX620 Quick Reference Card

Solving Problems

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When you install ink cartridges, the Stylus Photo RX620 must charge its ink 
delivery system. Wait until it’s finished (the 

Charging

 message disappears 

from the RX620 screen), then turn it off. If it’s turned off early, it may use 
extra ink the next time you turn it on. 

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Make sure the ink cartridges are seated securely and no packing material 
remains in the Stylus Photo RX620. Turn off the Stylus Photo RX620, wait a 
moment, then turn it back on.

Your Epson software may be incorrectly installed. See the on-screen Reference 
Guide for instructions on uninstalling the software. Make sure you carefully follow 
the steps on your Start Here sheet when you reinstall your software. You need to 
connect the Epson Stylus Photo RX620 at the correct time in the installation 
process. 

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Make sure your computer meets the system requirements listed in the on-
screen Reference Guide. Close other programs, including screen savers and 
virus protectors, and install again.

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In Windows, make sure that your computer’s Universal Serial Bus (USB) 
Controller is working properly in Device Manager; see your Windows help 
system for details. 

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If you see an error message or the software doesn’t install correctly on 
Windows XP or Windows 2000, you may not have software installation 
privileges. Log in as necessary. See your Windows documentation or contact 
your system administrator for help. 

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For Mac OS 9, if the 

SP RX620 Series

 icon doesn’t appear in the Macintosh 

Chooser, you may have too many items in the Chooser. Delete any unused 
items.

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If you’re printing over a network, see your on-screen Reference Guide for 
additional software installation steps.